Customer Care Manager — Perks & Team
Listed on 2026-09-29
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
American Airlines in Lincoln, USA is seeking a Customer Care Manager to lead a contact-center team and drive revenue while ensuring superb service. This on-site role requires coaching staff, monitoring performance, and collaborating with multiple departments to improve processes.
You will recruit, hire and onboard new team members, managing schedules and agent development to meet aggressive service and sales goals in a fast-paced environment.
We are looking to fill the Customer Care Manager — Travel Perks & Team Growth position at American Airlines in Lincoln, NE, United States.
Learn more about the Customer Care Manager — Travel Perks & Team Growth role in the description above.
We appreciate your interest in this position.
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