Engineering Manager

At NRC Health, we promise to help our customers bring Human Understanding to healthcare for their patients and communities. Our associates are at the heart of delivering that promise, so we promise that same Human Understanding to each other. Come where culture is everything.

Our associates. . .

Have Purpose - we do work that matters for our partners, the community, and the healthcare industry.

Innovate with us to move healthcare forward.

Give back to the community with paid volunteer time off.

Think Boldly - we have big ideas and are empowered to "think like an owner."

Fit your role and do what you love.

Grow and develop along a career path designed by you.

Feel Connected - our favorite thing about our workday is each other.

Support one another - no one says, "That's not my job."

Celebrate with each other at beer:30, virtual events, and company gatherings.

Be Understood - we are each unique and want to live our best lives at work and home.

Let life happen with My Time Off, a form of unlimited vacation, and up to 12 weeks paid for parental and emergency leave.

Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a comprehensive insurance plan.

Who we want:

* Do you write fast, clean, beautiful code that is robust, secure, scalable, and stable?

* Are you comfortable working across the full stack, SQL included?

* Do you thrive in a collaborative environment where all team members are empowered to design and deliver solutions to end-users?

* Do you have a strong understanding of .NET software development?

* Are you highly proficient in at least one object-oriented programming language?

What you will do:

As a Software Engineering Manager, you will be responsible for leading multiple teams of engineers to define, build, and deliver software solutions. You will need to be strong in AI-assisted software delivery, strategic planning, project management, and technical leadership. You will be required to foster a collaborative environment, ensuring teams are productive and aligned with company goals. Additionally, you will mentor and support your team leads and engineers to ensure we deliver a high-quality product to our customers.

Key Responsibilities:

* Lead one or more multiple engineering teams with accountability for delivery, operational excellence, quality, security, scalability, and alignment to business outcomes

* Develop engineers through coaching, performance management, feedback, and career growth planning.

* Champion AI-forward engineering practices by driving responsible adoption of AI-assisted development, automation, and data-informed decision-making to improve productivity, quality, and innovation.

* Drive engineering maturity through continuous improvement in delivery practices, testing, reliability, observability, and technical excellence.

* Partner cross-functionally with Product, Design, Data, and Operations leaders to align roadmaps, priorities, dependencies, and customer outcomes.

* Guide architectural and technical decision-making to ensure systems are maintainable, resilient, performant, and aligned to long-term platform strategy.

* Manage team capacity, prioritization, and execution across multiple initiatives while balancing feature delivery, operational support, and technical debt reduction.

* Foster a high-performing, collaborative engineering culture grounded in accountability, ownership, inclusion, and continuous learning.

* Establish and monitor engineering health metrics, delivery performance, and operational indicators to support continuous improvement and organizational effectiveness.

* Lead incident management, risk mitigation, and operational readiness efforts to ensure reliable service delivery and effective customer support.

* Influence organizational strategy by identifying opportunities for process optimization, platform modernization, and scalable engineering practices.

What you need:

* Bachelor's Degree in Computer Science, MIS, IT, Engineering, or a related field with outstanding academics, or equivalent experience and the demonstrated ability to learn

* 7+ years' experience working on a software development team

* 3+ years' experience in a software leadership role overseeing one or more teams

* Experience using Claude Code and/or Git Hub Copilot to accelerate and amplify software delivery

* Experience in web-based software delivery of client/customer-facing applications

* Experience working in a collaborative environment using agile methodologies

* Strong understanding of MVC, OOP design, data structures, and algorithms with emphasis on executing at scale

* Experience with test-driven development (NUnit or similar).

* Solid understanding of REST API design methodologies using .Net Core 3.x and newer (C#).

* Experience with building Micro Services with ASP.NET Core.

* Strong skills in modern web development practices.

* Familiarity with client-side web frameworks such as React, Angular or Vue

* Experience implementing serverless Cloud technologies such as AWS ECS, RDS, Lambda, and…