Title Table Games Supervisor - Lincoln

Summary

Table Games Floor Supervisor

War Horse Gaming Lincoln, LLC, a division of Ho-Chunk, Inc.

Location: Lincoln, NE
Job Type: Full-time;
Swing Shift | Schedule varies based on property needs, including evenings, weekends, and holidays

Salary Range: $27.40/hour

Comprehensive benefits package:

• Federal Employees Medical Coverage
• Full Insurance Coverage offerings
• 401K with Day 1 Vesting & Company Match
• Quarterly Incentive Program
• Vacation, Holiday & Sick Days
• Discounted Meal Program

About Ho-Chunk, Inc. & War Horse Gaming Lincoln

Ho-Chunk, Inc. is an award-winning economic development corporation of the Winnebago Tribe of Nebraska. Our mission is to provide long-term economic development for the Winnebago Tribe and job opportunities for Tribal members.

War Horse Gaming is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska’s historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. War Horse Gaming blends state-of-the-art casino operations with local economic development and community impact.

Rooted in Tribal values and driven by guest experience, War Horse aims to create premier destinations that elevate entertainment in the region.

Our work is guided by our core NATIVE values:

Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska.
Accountable – To always do what’s right.
Team-Focused – For inclusive progress.
Innovative – In creating solutions.
Visionary – In our purpose and direction.
Excellence – Through learning and performance.

The Table Games Floor Supervisor is responsible for overseeing daily table games operations, ensuring that all activities comply with company policies, gaming regulations, and internal controls. This position provides direction and coaching to table games dealers, manages guest interactions, and supports the Casino Operations Manager in achieving departmental goals related to service quality, compliance, and profitability.

• Supervise, coach, and direct dealers to ensure proper execution of all table games procedures and compliance with gaming regulations.
• Monitor game activity, wager amounts, and player behavior to identify irregularities or potential issues.
• Track and document guest play, including purchase amounts, wins/losses, and average bet size.
• Maintain appropriate table inventory levels and coordinate fills and credits.
• Issue and inspect playing cards and dice at the beginning of each shift for irregularities or defects.
• Assist with scheduling, training, evaluations, and disciplinary actions for table games team members.
• Support ongoing team member development through mentorship, communication, and feedback.
• Investigate and resolve guest concerns in a professional and timely manner.
• Enforce all safety regulations and ensure compliance with internal controls, policies, and procedures.
• Maintain strict confidentiality of company, guest, and team member information.
• Collaborate with management to recommend improvements to table games operations and guest experience.
• Perform additional duties as assigned.

Required:

• Must be 21 years of age or older
• High school diploma, GED, or equivalent experience
• Three (3) years of experience in table games operations, including time spent as a Dealer, Floor Supervisor, or Pit Supervisor
• Strong understanding of table game rules, regulations, and internal control systems
• Excellent organizational, leadership, and customer service skills
• Strong analytical and problem-solving abilities
• Proficiency in Microsoft Office Suite or related software
• Working knowledge of player tracking systems and complimentary guidelines consistent with industry standards
• Commitment to guest service excellence and ethical conduct

Preferred:

• Prior experience in a supervisory role within a regulated gaming environment

• Frequent standing and walking throughout the casino floor
• Ability to lift up to 25 lbs. as needed
• Exposure to noise, lighting…