Client Relationship Consultant ; Banker Ticonderoga Lincoln, NE

Job Overview

Client Relationship Consultant – build relationships with customers, provide counsel across multiple channels, and maintain a digital‑first mindset.

• Build and foster client relationships through proactive outreach, follow‑up, and personalized service.
• Obtain and process customer and account information, providing the best possible counsel.
• Demonstrate and educate clients on deposit and loan products and services, recommending solutions that align with their goals.
• Maintain a working knowledge of consumer and business banking products, including digital offerings.
• Provide consistent, optimal client experience—greeting clients and processing basic transactions.
• Collaborate with branch team members and partners to best serve clients.
• Open new consumer and business accounts, complete service requests, and submit credit applications.
• Educate clients on emerging and self‑service digital products to meet their financial needs.
• Leverage available resources and technologies to optimize client experience and deliver operational excellence.

• High school diploma or equivalent.
• Typically 4‑5 years of retail banking experience or a combination of experience and training.
• Proven ability to build and foster relationships through proactive outreach and follow‑up.
• Strong communication skills and ability to engage clients effectively.
• Thorough knowledge of bank and branch policies, procedures, and support systems.
• Comprehensive understanding of retail products and services.
• Excellent customer service and interpersonal skills.
• Experience in participating in sales campaigns or promotions.
• Proficiency with digital products and self‑service technologies.
• Ability to identify a customer’s true needs using a digital‑first mindset.
• Advanced skill in making appropriate recommendations for both reactive and proactive needs.
• Experience in the financial services industry (preferred).

Position requires registration with the National Mortgage Licensing System (NMLS) under the S.A.F.E. Act of 2008 and Regulation

Z. Candidates must pass a criminal background and credit check. Failure to maintain satisfactory NMLS registration may result in rescission of an offer or termination.

Pay Range: $21.94–26.82 per hour (may vary by location). Additional incentives, recognition programs, equity stock purchase, and pension options may be available as eligible.

• Health, dental, and vision insurance (medical, basic term and optional term life insurance).
• Short‑term and long‑term disability, pregnancy disability, and parental leave.
• 401(k) plan with employer contribution and retirement plan.
• Paid vacation (two to five weeks depending on salary grade and tenure).
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and safe leave (up to 80 hours per year).
• Additional benefits available by employment status.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other protected factors.

U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program. All applicants must comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct.