Deposit Operations Representative – Waypoint Bank, Cozad

Deposit Operations Representative — Waypoint Bank, Cozad

Waypoint Bank Cozad is seeking a detail-oriented, dependable Full-Time Deposit Operations Representative to join our Operations team.

As a Deposit Operations Representative, you will play an important role in supporting the daily processing and maintenance of deposit accounts. Working behind the scenes, you will help ensure our banking operations run smoothly by processing transactions accurately, maintaining customer records, and supporting branch staff with timely operational assistance. Your attention to detail and commitment to accuracy will help uphold Waypoint Bank’s reputation for exceptional service and trusted community banking.

Maintain customer deposit accounts by processing account changes, closures, record updates, stop payments, holds, and other account maintenance requests while ensuring accuracy and compliance.

Process and balance ACH transactions, returns, exceptions, and notifications. Assist with domestic wire transfers and other electronic payment services in accordance with bank procedures.

Research customer and branch inquiries, monitor operational reports, resolve discrepancies, process overdraft reports, and complete daily account reconciliations to support efficient banking operations.

Support debit card ordering, maintenance, replacements, and issue resolution while maintaining accurate customer records and protecting confidential information.

Work closely with branch employees to provide operational guidance, answer questions, and deliver timely support while completing additional duties and special projects as assigned.

One to three years of banking experience is preferred.

Excellent customer service skills with both internal and external customers.

Ability to work independently while contributing to a collaborative team environment.

Previous experience in deposit operations, retail banking, new accounts, or branch operations is highly desirable.

Strong attention to detail and organizational skills.

Excellent analytical and problem-solving abilities.

Ability to prioritize multiple responsibilities while meeting deadlines.

Strong written and verbal communication skills.

Commitment to confidentiality and data security.

Proficiency with Microsoft Office, including Word, Excel, and Outlook.

Waypoint Bank is a family-owned community bank that values personal relationships, integrity, and exceptional service. With over 100 years of history, we remain deeply rooted in the communities we serve.

We offer competitive compensation, excellent benefits, and the opportunity to make a real impact in a growing, forward-focused organization.

Waypoint Bank Cozad is an Equal Opportunity and Affiant Action Employer.

Interested candidates are encouraged to fill out the Nebraska Employment Application and email to Jessica Beisner at  .