Certified Medical Assistant

Overview

Job Title:

Medical Assistant (Clinical & Administrative)

Are you passionate about serving those who served?

At Optum Serve
, we are dedicated to providing high-quality, clinically competent medical care to our nation’s veterans. We are looking for a compassionate, team-oriented, and highly organized Medical Assistant to join our mission-driven team in Lincoln.

In this role, you will be the heartbeat of our clinical operations—providing both direct patient care and essential administrative support in a fast-paced ambulatory care setting.

• Impactful Mission: Directly support those who have served and continue to serve our country.
• Team-Oriented Culture: Work in a collaborative environment where your compassion and dedication are valued.
• Professional Growth: Gain experience in a patient-facing setting that prioritizes operational excellence and quality care.

• Clinical Care: Measure vital signs, draw blood samples, and conduct diagnostic tests to support providers and clinical staff.
• Patient
  
  Experience:
  
  Greet veterans with empathy, manage office functions, and ensure a positive, respectful environment.
• Administrative Excellence: Coordinate appointments, manage telephone inquiries, and handle complex patient registration and scheduling.
• Documentation: Maintain accurate files, records, and logs while ensuring strict HIPAA compliance.

• Education: High School Diploma/GED and a Medical Assistant (MA) diploma from an accredited program are required.
• Experience: A minimum of three (3) years of clinical experience (Primary Care, Family Care, Internal Medicine, or Urgent Care).
• Skills: Strong proficiency in blood draws (phlebotomy), vitals, and diagnostic testing.
• Soft Skills: Exceptional critical thinking, problem-solving, and customer service skills.

• 3+ years of clinical experience (Required)
• Active BLS Certification (Required)
• Proven reliability and punctuality
• Tech-savvy with basic computer skills

Ready to make a difference every day? Apply now to join the Optum Serve team!

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