Valet Guest Ambassador

Valet Guest Ambassador

Job Description

Valet Guest Ambassador will greet guests in a professional manner as they arrive at the hotel. Candidates must be able to work a flexible schedule to include weekends and holidays.

• 401(k)
• Employee discounts
• Flexible schedule

• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Greet arriving guests/visitors; bid farewell to departing guests/visitors and invite them to return.
• Communicate parking procedures to guests.
• Drive Airport Shuttle for guest pick up and departure.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Making sure all public areas/walkways are safe and clutter-free. (This includes helping Engineering Department in the winter with snow removal)
• Efficiently and safely drives guests vehicles to and from assigned parking areas.
• Accurately fills out key information tickets for each set of keys and stores keys accordingly.
• Consistently and carefully hangs keys and pulls them from their assigned area.
• Accurately observes assigned areas for any unauthorized tampering of guests vehicles and reports any incidents to the Supervisor and/or Security.
• Accurately and thoroughly completes all required operational forms and reports.
• Consistently demonstrates conscientious cash handling in accordance with departmental procedures.

• Must have experience in a guest contact position.
• Must possess a valid driver license with a clean driving record.
• Must have excellent interpersonal communication skills.
• Previous cash handling experience is preferred.
• Must have a high school diploma or G.E.D and be 21 years of age.
• Must be able to drive both automatic and shift manual vehicles.
• For questions and inquiries please call Aaron or Jesse at .

Entry level

Full-time

Other