Front Office Manager

Company Description

The Novotel Wolverhampton is part of Fairview Hotels portfolio of 16 hotels. We are a modern 132 room hotel in the city centre, just a short walk from Wolverhampton train centre and excellent road links via the M6 and M54.

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet.

Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

You must have a proven track record within a similar environment and be used to a busy Hotel environment ensuring the highest levels of cleanliness, standards and service at all times throughout.

Fairview Hotels can offer the following benefits:

• Free parking
• Uniform
• Meals whilst on duty
• Two Bonus breaks each year following the successful passing of a 6 month probation period.

We are looking for an experienced Front Office Manager who can shine within a dynamic Management Team. Managing a team of Supervisors, Receptionists and Night Auditor/Porters, this is not a first time role. A leader who can inspire and train the team to Novotel standards and exceed guest expectations. You will be required to work flexible shifts with some weekend cover on a 40 hour contract.

• Strong leadership, organizational, and multitasking skills
• Excellent verbal and written communication abilities

• Hospitality experience essential
• Management experience essential

You must be eligible and be able to prove your eligibility to work within the UK.