Evening Concierge Lounge Attendant - PT

Evening Concierge Lounge Attendant Part‑Time

Create memorable experiences for our guests as an Evening Concierge Lounge Attendant at the Lincoln Marriott Cornhusker Hotel. We hire those who are at the top of their game and specialize in the details. Guests tell us they love to visit our property, a place to connect, celebrate, and be inspired. Our teams deliver magic day in and day out.

• Monitor club lounge for seating availability, service, safety, cleanliness, and guest well‑being.
• Act as an ambassador of the Hotel by providing special assistance and information about local attractions, offering a wide selection of alternatives for guest satisfaction.
• Use a clear, understandable speaking voice; exercise judgment and respond accurately to inquiries about outlet hours, directions, meeting rooms, car rentals, and airline shuttle service.
• Gather, summarize, and provide information to guests about the property and surrounding amenities, including special events and activities.
• Facilitate all transactions to ensure a positive guest experience; greet and welcome all guests. Maintain stock, cut, properly store, and label all snacks, fresh fruit, and garnishes, juices, and other perishables daily to ensure product quality.
• Maintain glassware inventory and cleanliness, including shining glassware. Adhere to all State, Federal, and Corporate liquor regulations regarding serving alcoholic beverages to minors and intoxicated guests.
• Perform general cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards.

• Ability to work a varied schedule to include evenings, weekends, holidays, Husker Game Days, and work under pressure.
• Ability to obtain and maintain an active Lancaster County Food Handler and Responsible Beverage Service Training Certification, plus any additional training or certifications required by Marcus Hotels & Resorts, Marriott, and Lancaster County.
• Ability to effectively deal with guest and employee concerns in a friendly and positive manner, listening to the nature of the concern, demonstrating empathy, and providing proactive solutions.
• High school diploma or equivalent required; prior hospitality experience preferred.
• Detail‑oriented, able to multi‑task, produce high‑quality and accurate work, and show professionalism in all facets of the workplace.
• Represent the company in a professional, well‑groomed, and courteous manner at all times. Excellent conversation, etiquette, interpersonal, listening, and communication skills, including ability to read, write, speak, and understand English.

• Free well‑balanced meal per shift.
• Discounts on room rates, dining, golfing, skiing, and spa at Marcus Hotels & Resorts and Marriott worldwide locations.
• Free parking.
• “Two for one” movie theater coupons at Marcus Theatres.
• Career growth opportunities with the ability to transfer between properties.
• Paid vacation days, annual wage increases, and additional benefits including medical, dental, and vision insurance, employee assistance program, retirement benefits, recognition programs, and unlimited employee referral bonus.

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60‑year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note:

This document describes the general nature and level of work required of people in this job. It is not intended to be an all‑encompassing list of responsibilities, duties, and skills.

The Lincoln Marriott Cornhusker Hotel/Miller Time Pub & Grill and Marcus Hotels & Resorts are an Equal Opportunity Employer.