Hospitality ​/ Hotel ​/ Catering, Event Management & Planning, Food & Beverage

War Horse Gaming, a division of Ho-Chunk, Inc.
Location: Lincoln, NE
Job Type: Full-time | Schedule varies based on business needs, including evenings, weekends, and holidays

Compensation & Benefits

• Salary Range: $22.33/hr

• Comprehensive benefits package:

  • Federal Employees Medical Coverage
  
  • Full Insurance Coverage offerings
  
  • 401K with Day 1 Vesting & Company Match
  
  • Quarterly Incentive Program
  
  • Vacation, Holiday & Sick Days
  
  • Discounted Meal Program

About Ho-Chunk, Inc. & War Horse Gaming

Ho-Chunk, Inc. is the award-winning economic development corporation of the Winnebago Tribe of Nebraska. Its mission is to drive long-term economic growth and create meaningful employment opportunities for Tribal members. Through a diverse portfolio of businesses, Ho-Chunk, Inc. supports community development while preserving culture and strengthening sovereignty.

War Horse Gaming is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska’s historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. War Horse Gaming blends state-of-the-art casino operations with local economic development and community impact.

Rooted in Tribal values and driven by guest experience, War Horse aims to create premier destinations that elevate entertainment in the region.

Our work is guided by our core NATIVE values:

• Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska.
• Accountable – To always do what’s right.
• Team-Focused – For inclusive progress.
• Innovative – In creating solutions.
• Visionary – In our purpose and direction.
• Excellence – Through learning and performance.

Position Summary

The Beverage Shift Supervisor is responsible for overseeing beverage operations during an assigned shift while supporting the delivery of exceptional guest experiences. This position provides hands-on leadership to beverage team members through training, coaching, scheduling support, inventory management, and operational oversight. The Beverage Shift Supervisor promotes service excellence, operational efficiency, regulatory compliance, and team development while leading by example in a fast-paced gaming and hospitality environment.

Key Responsibilities

• Support daily beverage operations and provide leadership to beverage team members during assigned shifts.
• Provide the tools, training, communication, and resources necessary to deliver exceptional guest service.
• Assist with scheduling team members to ensure appropriate staffing levels during regular operations, special events, and peak business periods.
• Monitor beverage inventory levels and maintain supplies in alignment with operational demands.
• Participate in weekly inventory counts and assist with weekly and monthly ordering activities.
• Ensure proper payment collection and approved complimentary authorization for all food and beverage transactions.
• Assist team members with cash handling procedures and balancing cash registers at the end of each shift, reporting discrepancies as required.
• Ensure beverages are prepared and served efficiently while maintaining quality and service standards.
• Maintain compliance with all responsible alcohol service requirements, including TIPS and related training programs.
• Authorize approved complimentary transactions in accordance with company policies.
• Assist in developing beverage promotions, specialty drink offerings, and revenue-generating initiatives.
• Stay informed of beverage industry trends, service innovations, and guest preferences.
• Attend required meetings and training sessions and ensure team compliance with required certifications.
• Maintain compliance with all company policies, procedures, internal controls, gaming regulations, and applicable local, state, and federal requirements.
• Promote positive guest relations, employee engagement, and teamwork.
• Perform other duties as assigned.

Qualifications & Experience

Required:

• Must be at least 19 years of age.
• Associate degree or equivalent combination of education and related experience.
• Three…