Surveillance Systems Analyst, Division Management & Systems Coordination

Overview

The Division of Disease Control’s mission is to safeguard the health of New Yorkers through identification, surveillance, treatment, control, and prevention of infectious diseases. The Division’s seven Bureaus work together to advance innovative and effective policies and programs. The Bureau of Division Management and Systems Coordination (DMSC) leads administrative, surveillance, informatics, preparedness, policy, communications, community engagement, and racial equity and social justice activities and guides the strategic use of Division resources.

The DMSC Surveillance Unit coordinates with disease surveillance programs within the Division, the Division of Information Technology (DIT), and external partners to maintain and enhance surveillance system applications and implement new applications to support complete, timely, and equitable case detection and health information exchange while ensuring data confidentiality, data quality, and regulatory compliance. Reporting to the Director of Surveillance, DMSC, this role will support maintenance, enhancement, and troubleshooting of surveillance system applications for infectious disease reporting and collaborate with divisional stakeholders and DIT to develop solutions, prioritize improvements, and track and communicate progress.

• Assist with the maintenance of surveillance system applications used to receive, clean, standardize, transmit, and investigate reports of infectious diseases including the Electronic Disease Reporting Infrastructure, Maven, Provider Reporting Infrastructure and Secure Messenger, and Electronic Clinical Laboratory Reporting System
• Conduct applied research analyses to develop system solutions, prioritize new projects/change requests, track recurring problems, and troubleshoot ongoing issues for surveillance system applications
• Coordinate with agency stakeholders to understand their needs specific to surveillance applications, consult partners for change requests and improvements, and recommend priorities for product enhancement
• Apply communication, data analysis, and problem-solving skills and coordinate with DIT to develop and implement solutions and track progress; maintain a catalogue of use cases, develop test cases, and evaluate success criteria
• Prepare quantitative reports for project/solution status and conduct presentations with agency stakeholders and DIT
• Meet frequently with the Director of Surveillance to discuss surveillance system application status and changes to agency stakeholder requirements; use expert judgement to escalate major issues
• Other duties as assigned

• MPH or related master's degree from an accredited college or university and a minimum of two years of experience directly related to the duties and responsibilities specified above.
• Experience with Microsoft Excel.
• Experience with SQL, SAS, R, and/or Python.
• Experience with HL7 preferred.
• Experience and/or academic work in public health surveillance or informatics.
• Excellent communication and writing skills.
• Strong interpersonal communication and time management skills; ability to be respectful and understanding of the diverse perspectives of staff and work with them to resolve differences.
• Proficiency in navigating computer systems; ability to learn new data systems quickly and to comply with data integrity and security to safeguard all personally identifiable information.
• Experience with project management.

• Benefits:
  City employees are entitled to unmatched benefits such as:
• o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• o a public sector defined benefit pension plan with steady monthly payments in retirement.
• o a tax-deferred savings program and
• o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy:
  Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security…