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Senior ITSM Problem Analyst; ServiceNow & RCA
Job in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listed on 2026-02-18
Listing for:
Ford Motor Company
Full Time
position Listed on 2026-02-18
Job specializations:
-
IT/Tech
IT Support, IT Business Analyst, Systems Analyst
Job Description & How to Apply Below
An automotive leader in Lincoln, Nebraska, is seeking an ITSM Problem Analyst to enhance IT service reliability. This pivotal position involves investigating recurring incidents using methods like Root Cause Analysis and driving continuous improvements within Service Now. Ideal candidates should have ITIL certification and extensive experience in Incident Management. The role offers a competitive salary ranging from $96,720 to $162,120 along with comprehensive benefits including medical coverage, tuition assistance, and flexible family care days.
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Position Requirements
10+ Years
work experience
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