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Programmer Analyst
Job in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listed on 2026-02-19
Listing for:
Bryan College Of Health Sciences
Full Time
position Listed on 2026-02-19
Job specializations:
-
IT/Tech
Systems Analyst, IT Consultant
Job Description & How to Apply Below
Summary
Designs, tests, debugs, integrates, implements, trains, maintains and supports healthcare and business related computer systems. Works closely with the business units to gain in-depth understanding of customer’s business strategy, processes, services, roadmap and the context in which the business operates. Establishes and maintains a professional relationship with internal and external customers so that information technology needs are appropriately addressed. Works with internal and external customers to analyze system needs, translates needs into functional and technical specifications, and develops technology solutions to resolve application process challenges/problems.
GENERALSUMMARY:
* Commits to the mission, vision, beliefs and consistently demonstrates our core values.
* Analyzes, develops, modifies and maintains application processes and technologies, utilizing software tools proprietary to the applications as appropriate. As required, adds, replaces, deletes or modifies program code to correct errors and increase operating efficiency or adapt to new requirements.
* Converts user specifications into functional and technical specifications; assists and/or develops the building of requests; develops implementation time frames.
* Establishes professional relationship with internal and external customers to enhance their experiences with Bryan Health System technology and computer systems.
* Works with Manager or Senior Applications Analyst to manage vendor and operational customer relationships including scoping of application services and review of deliverables; assists with development and maintenance of roadmaps with vendors and operations. Obtains approval and signoff on scope and deliverables from customer.
* Anticipates the impact new or modified software will have on existing standards and systems.
* Troubleshoots computer issues, to include processes/workflow, hardware and software related problems; resolves internal and external customer incidents according to established service level agreements; responds to escalation of specified issues and determines appropriate resource for resolution. Collaborates with other IT resources to effectively develop solutions and resolve incidents.
* Writes and reviews system documentation to describe system processes, installation and operating procedures for systems; provides training material and may write user manuals and create other user-specific training manuals as appropriate.
* Applies standard testing methodology to the review and testing of new and modified systems with detailed testing scripts; obtains approval and signoff of testing from customer.
* Commits to the continuous improvement of the patient experience, which includes patient safety, quality of care and excellent service.
* Works with Manager or Senior Applications Analyst to develop implementation time frames in partnership with co-workers and operations; installs and tests applications; monitors and evaluates performance of application.
* Adheres to IT departmental processes, including but not limited to, time tracking and change management.
* Participates in an On Point rotation with other co-workers as needed to provide consistent and timely support to internal and external customers.
* Provides timely updates to stakeholders regarding system enhancement requests and break-fix issues.
* Uses report-writing tools to develop reports.
* Trains users to use applications and provides user technical assistance.
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