Information Technology Business Systems Analyst​/Coordinator

Job Posting

JR Information Technology Business Systems Analyst/Coordinator (Open)

Transportation - Agency 27

Lincoln, NE

$31.567

None displayed; job is posted as open until closed.

Do you enjoy improving systems, solving real-world problems, and helping people use technology more effectively? As a Business Systems Analyst/Coordinator with the Nebraska Department of Transportation (NDOT), you’ll be part of a team that supports mission-critical systems for the Operations Division. This role goes beyond keeping systems running; it is about building strong working relationships, coordinating meaningful improvements, and delivering practical solutions that make day-to-day operations smoother for the people who rely on them.

You will develop your skills in project coordination while gaining deeper experience with enterprise applications, operational workflows, and system support. If you bring strong customer service skills, an analytical mindset, and attention to detail, you will have the opportunity to grow in an environment that values collaboration, accountability, and continuous improvement.

If you are looking for a role where your work directly supports field operations and makes a visible difference, the NDOT Operations Technology Team may be the right fit for you.

We reward our employees' hard work with a friendly and supportive work environment and a comprehensive benefits package that includes:

• State-matched retirement contribution of 156%
• 13 paid holidays
• Generous leave accruals that begin immediately
• Military leave
• Tuition reimbursement program
• Dependent tuition reimbursement program with partnering Nebraska community colleges
• Public Service Loan Forgiveness Program (PSLF) through the Federal government
• 79% employer-paid health insurance plans
• Dental and vision insurance plans
• Employer-paid $20,000 life insurance policy
• Wide variety and availability of career advancement as the largest and most diverse employer in the State
• Opportunity to be part of meaningful work and make a difference through public service
• Training and Development based on your career aspirations
• Job security and stability, even during times of economic hardship
• Employee Assistance Program
• Fun, inviting teammates
• Free parking

• The Business Systems Analyst/Coordinator supports enterprise systems managed by the Operations Technology team for the Operations Division of the Nebraska Department of Transportation, with primary responsibility for the Asset and Fleet Management platform. This position serves as the functional and technical steward of assigned operational systems, working closely with field personnel, mechanics, facility staff, and other Operations team members to ensure the system accurately reflects real-world workflows and asset data.
• As the subject matter expert for assigned systems, the Coordinator provides guidance on functionality, configuration, and best practices while maintaining a strong focus on data integrity and system reliability. The role includes working directly with structured application data to identify discrepancies, improve consistency, and support meaningful reporting, ensuring accuracy at both the record level and the operational level. This requires hands‑on analysis within the application and its supporting database environment to investigate and resolve issues, as well as translating operational business processes into practical system solutions and workflow improvements.
  
  The Coordinator also leads or supports system upgrades, enhancements, vendor coordination, and related projects.
• In addition to technical stewardship, the Coordinator provides direct user support through one‑on‑one and small group engagement, helping end users understand how to effectively utilize supported systems. Responsibilities include developing and maintaining documentation, procedures, and training materials, while tracking tasks to completion and maintaining clear communication with stakeholders. As operational needs evolve, the Coordinator may also support additional enterprise systems managed by the Operations Technology team.
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