Chief Information Officer; CIO

Job Title: Vice President and Chief Information Officer
Job Code: 880034

Immediate Supervisor: Vice President and Chief Operations Officer
Status: Exempt

The Vice President & Chief Information Officer (CIO) provides executive leadership and strategic direction for the Communication Information System (CIS) which includes Information Technology, Applications, and Telecommunications functions. The CIO is responsible for aligning technology strategy with the organization’s mission, vision, and business objectives to ensure secure, efficient, and innovative delivery of clinical, financial, and operational information systems. This role oversees enterprise-wide technology planning, cybersecurity, regulatory compliance, infrastructure management, and the development of integrated information systems that enhance patient care, operational performance, and financial sustainability.

The CIO provides strategic recommendations to executive leadership using data to support decision making and investments in technology. All work is performed in an ethical, compliant manner consistent with Madonna’s core values, policies, and healthcare regulations.

• Develop and execute a comprehensive, long‑range CIS strategy, aligning technology investments with Madonna strategic initiatives and financial goals.
• Serve as the primary interface with the leadership of contracted partners providing IT services to Madonna, ensuring services are aligned with CIS strategy and Madonna’s expectations.
• Serve as a strategic advisor to the CEO, executive leadership, and board of directors on technology innovation, risk, and investment priorities.
• Lead the development of integrated clinical and financial information systems.
• Evaluate emerging technologies and industry trends to enhance operational efficiency and patient care.
• Represent Madonna in professional, community, and healthcare industry forums.

• Provide executive oversight of CIS operations inclusive of IT services provided by contracted partners.
• Ensure reliable, secure, and efficient system performance across all platforms.
• Maintain compliance with federal, state, accreditation, and regulatory requirements.
• Oversee disaster recovery, business continuity, and system contingency planning.
• Establish and maintain system standards, operational definitions, and service delivery benchmarks.

• Develop and enforce enterprise-wide information security policies and governance frameworks.
• Ensure protection of electronic protected health information and compliance with HIPAA security rule and other regulatory standards.
• Establish access controls, internal controls, and monitoring systems to safeguard organizational data.
• Promote organization-wide accountability for data security and confidentiality.
• Lead risk assessments and implement mitigation strategies.

• Develop and manage departmental operating and capital budgets.
• Monitor productivity metrics and service performance indicators.
• Implement cost-effective solutions while maintaining high-quality service delivery.
• Maintain strong vendor partnerships and contract negotiations to optimize value and performance.

• Provide strategic and operational leadership, in collaboration with contracted partner, to ensure all personnel in IT, applications, and telecommunications teams operate in alignment with Madonna’s core values, mission, strategic initiatives, and annual goals.
• Build, lead, and sustain high-performing, service-oriented teams by recruiting, developing, mentoring, and retaining skilled professionals, ensuring team members have the knowledge and resources to meet expectations; set clear expectations and hold staff accountable for results.
• Establish performance goals, conduct regular performance evaluations, and implement development plans that support continuous learning, professional growth, accountability, and service excellence.
• Foster a culture of collaboration across departments to support clinical and operational…