Network & Systems Administrator

Note:

this position is located in Bourne, MA or Lincoln, NE. Fully remote candidates will NOT be considered.

• Administer, maintain, and support enterprise network infrastructure including switches, routers, firewalls, wireless access points, and related hardware.
• Administer and maintain Microsoft Active Directory services including DNS, DHCP, WSUS, and Group Policy.
• Administer and maintain VMware virtual infrastructure.
• Monitor system performance and availability; troubleshoot and resolve network, server, and connectivity issues.
• Maintain server backup systems, replication processes, and disaster recovery procedures.
• Administer and support the Microsoft Teams Phone System, including user provisioning, call routing, auto attendants, and call queues.
• Administer and maintain Microsoft 365 services including Exchange Online, SharePoint Online, One Drive, Teams, and Entra .
• Assist with planning, testing, and implementing network, server, and software upgrades.
• Deploy, maintain, and troubleshoot endpoint devices, operating systems, software applications, patch management systems, and endpoint security solutions.
• Work with business departments to implement appropriate access controls, security policies, and Active Directory group structures.
• Troubleshoot and repair PC, server, network, and application issues.
• Maintain network documentation, system configurations, and asset inventories.
• Support Internet connectivity, VPN infrastructure, remote access solutions, and associated security controls for users located in the United States and Europe.
• Participate in IT projects involving infrastructure improvements, hardware refreshes, software deployments, and cybersecurity initiatives.
• Provide infrastructure support and coordination for international offices and remote employees, including occasional travel to domestic and European locations as business needs require.
• Provide technical support for company users both on-site and remotely across North American and European business locations.
• Provide support for Microsoft Teams Phone System, conferencing platforms, and related communication technologies.
• Travel domestically and internationally, including periodic travel to European facilities, for infrastructure upgrades, project implementations, equipment installations, training, and technical support as required.
• Other job-related duties as assigned.

Education: AAS in Computer Science, Information Technology, or related field, or equivalent combination of education and experience. Bachelor's Degree preferred.

Experience:

• Minimum five years of experience in network administration or systems administration.
• Experience with local area networks, Microsoft Active Directory, Windows Server operating systems, virtualization platforms, Office 365 administration, PC hardware and software, and enterprise applications.
• Experience administering DNS, DHCP, Group Policy, network security technologies, and remote access solutions.
• Experience with VMware, Microsoft 365, Microsoft Teams Phone, and cloud-based services preferred.
• Experience supporting multi-site or international environments is preferred.
• Experience with Linux and SQL Server is preferred but not required.