Global Sourcing and Operations Manager

Position: Global Travel Sourcing and Operations Manager
** Our company*
* At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach.

Teradata delivers real business value with AI.

** What You'll Do*
* The Global Travel Sourcing and Operations Manager will oversee the end-to-end travel management for Teradata, a program spanning thousands of travelers across multiple continents with significant annual spend. This role requires extensive knowledge and understanding of global travel management, with a focus on operational excellence, stakeholder engagement, and strategic sourcing. The successful candidate will drive the evolution of Teradata's travel program from a traditional support model to a technology-driven, data-informed function that delivers measurable value.

Occasional travel required, up to 15% annually (supplier meetings, quarterly business reviews, internal events)

Travel Program Management and Strategy

+ Manage KPIs and processes to monitor the success of the travel program from an operational standpoint.

+ Generate relevant reports to inform decisions with stakeholders at all levels, including C-suite.

+ Drive travel operations and stakeholder groups to deliver a competitive, simple, and engaging travel program.

+ Act as the subject matter expert for the travel category, providing thought leadership on market dynamics, regulatory frameworks, suppliers, and technical innovations.

+ Influence policy thinking, providing responses to audit reports and category costs as appropriate.

+ Support Director with design, implementation, and management of the global travel strategy in alignment with business goals.

+ Support Director with development and enforcement of travel policies, processes, and guidelines to ensure consistency, compliance, and cost control across all markets.

+ Drive the shift from a traditional operational support model to a technology-driven model, optimizing the Navan travel management platform for end-to-end travel management.

+ Partner with finance, HR, legal, security, and department heads to align travel needs with broader organizational priorities.

+ Provide quarterly updates to key stakeholders and regions, with recommendations for reducing cost, improving traveler experience, and advancing sustainable travel options.

Supplier and TMC Management

+ Manage global TMC relationships, including SLAs, KPIs, and quarterly business reviews.

+ Negotiate preferred rates and monitor performance of airlines, hotel chains, and car rental providers.

+ Support and maintain working relationships with vendors including airlines, hotels, rental cars, ground transportation, travel management companies, travel booking tools, card vendors, and emerging travel technologies.

+ Leverage supplier expertise and available industry tools and solutions to develop leading-edge deliverables and best practices.

+ Structure and negotiate supplier agreements to optimize programs and maximize cost savings for Teradata.

+ Conduct and evaluate RFPs (Requests for Proposals).

+ Manage supplier performance to meet and/or exceed Teradata's quality, cost, and delivery requirements.

+ Brief key stakeholders monthly and quarterly, and facilitate quarterly business reviews with suppliers.

+ Act as a liaison between travel management, travelers, and external partners.

Operational Travel Management

+ Answer general travel questions and develop solutions to traveler issues.

+ Ensure training and reference materials are current and accessible to all travelers, administrators, and delegates.

+ Continuously update travel information on Teradata's intranet and travel intranet sites.

+ Address issues and tasks, including any necessary escalations through partnership with the Travel Provider.

+ Manage Teradata's list of VIP travelers and work closely with their Executive Assistants to ensure VIP satisfaction.

+ Collaborate with…