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Enterprise KM Leader: ITSM, AI-Powered
Job in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listed on 2026-06-26
Listing for:
Hispanic Alliance for Career Enhancement
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
IT Business Analyst
Job Description & How to Apply Below
The Hispanic Alliance for Career Enhancement is looking for an Enterprise Knowledge Management Leader in Nebraska to drive a strategic KM strategy across IT domains. This role will focus on creating a collaborative, knowledge-first culture while reducing Mean Time to Resolution (MTTR).
The ideal candidate will have extensive experience in Knowledge Management, particularly with ITSM knowledge platforms like Service Now. They will be responsible for merging technical documentation with configuration items using innovative technologies.
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