Design Lead

Title:
Experience Design Lead

Location:
Omaha, NE - 5 days/week onsite

Experience Design Lead, Design, Digital Experiences, Experience Consulting

At CONCENTRIX, we create and build customer experiences for the most recognized brands in the world. Our Experience Design team is continuing to grow and we are looking for passionate, quick-thinking designers to join us. You will use your skills to solve business problems as a consultant and you will also work closely with small, tight-knit teams and build your craft by being exposed to a variety of clients and projects – from pure user-centered research and design to working inside development teams to deliver innovative and functional products.

• A skilled and passionate designer who has a strong background in human-centered design, user research, and visual design.
• You have a point of view and can effectively present your vision and defend your designs.
• You are a problem solver. You find opportunity in user insights, inspiration in business goals, and possibility in technology.
• You have an entrepreneurial spirit. You are eager to learn and are excited by the opportunity to wear many hats.

Act as an independent lead designer on key projects and clients by bringing human-centered methodologies and processes to the creation of digital solutions.

• Translate user needs and business goals into design requirements, considering technological constraints. Assist in design planning and execution.
• Collaborate with a team of clients, designers, and consultants to define and document requirements, overall user experience vision on projects, and recommend strategically sound solutions to meet client’s business needs.
• Communicate and articulate your design artifacts and vision clearly to internal teams and clients.
• Create design systems and component libraries.
• Things you’ll make:
• Sketches, user journeys, user flows, wireframes, prototypes, site maps in a rapid, iterative fashion.
• Create hi-fidelity comps, and responsive prototypes for both web-mobile and desktop.
• Translate low-fidelity mockups and high-level user acceptance criteria into hi-fidelity comps and detailed design criteria for development.
• Participate in user research, testing and provide recommendations and insights to maximize product value

As a lead, you must also demonstrate expert-level achievement in at least 7 of the following areas:

• Prototyping
• UX Research
• Workshops
• IA and Taxonomy
• Component Libraries and Design Systems
• Responsive Web
• Mobile iOS+Android
• Voice/Conversational UI
• Inclusive Design
• Retail and Direct-to-Consumer
• Healthcare
• Transportation
• Telecom, Media or Technology
• Energy
• Loyalty and Membership programs
• Enterprise-scale, digital products

• A strong portfolio that both demonstrates your craft and effectively communicates your design process
• You know how to leverage out of the box platforms and build components that can be reused
• Proficiency with design software such as Figma, Adobe Creative Suite
• Strong understanding of responsive design, UI patterns, layout, typography, and color
• Ability to solve problems creatively and effectively
• Accelerating work with using AI tools
• Thrive in a fast-pace environment, working across multiple teams & projects simultaneously
• Strong communication, presentation, and storytelling skills
• Experience working in an Agile/Scrum development process
• Experience in UX UI Engineering is a plus
• Three plus years of relevant experience

If you are looking for an opportunity to bring your vision to life all while building a portfolio with some of the world’s biggest brands, drop us a resume and portfolio link.

The base salary range for this position is $106,087 - $125,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

The Final date to receive applications for this position is: 07/11/2026. This position is for an existing, immediate vacancy. We…