CCaaS Solution Architect — End-to-End Design
Job in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listed on 2026-07-16
Listing for:
Capgemini
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
Cloud Computing: Infrastructure & Operations, Systems Engineer
Job Description & How to Apply Below
Tundra Technical Solutions in Lincoln, NE is seeking an experienced CCaaS architect to design end-to-end contact centre solutions on-site. You will lead workshops, define IVR journeys, and drive cloud migrations and integrations with CRM systems.
Ideal candidates bring 10–15 years in CCaaS architecture, hands-on experience with NICE CXone, Genesys Cloud, Amazon Connect, and Microsoft CCaaS, and strong WFM & API integration skills.
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