Enterprise Architect IV- Fiserv

Site Reliability Engineer

They are responsible for designing and implementing tools, processes, and systems to ensure the reliability, scalability, and performance of our large-scale applications and services.

What you will do:

• Automate operational tasks, health checks, release, and deployments to enhance system performance and efficiency.
• Monitor system availability and health, using observability tools for creating alerts and dashboards.
• Analyze business processes and operational metrics to identify and address reliability gaps.
• Consult on system design, platform management, and capacity planning in partnership with development operations teams.
• Develop comprehensive documentation for SOPs, configurations, infrastructure maps, and resolution of known errors.

What you will need to have:

• 7+ years of experience in site reliability engineering (SRE) within the Fintech or product organization.
• 5+ years of hands-on experience automating tasks using Python or Java, and automation tools such as Ansible and Powershell.
• 5+ years of experience working with observability and monitoring tools like Dynatrace, Splunk, Moogsoft, and Grafana.
• Extensive experience managing CI/CD pipelines and automation tools such as Git Lab, Harness, Nexus, Terraform, and Sonar Qube.
• Bachelor's degree in computer science or related technical field and/or 7+ years of relevant work experience.

What would be great to have:

• 8+ years of experience managing complex systems and infrastructures.
• Strong background in SDLC, deployment methodologies, QA processes, and performance tuning.
• Proven track record of collaborating effectively with cross-functional teams, including experience with customer interaction to manage solution requirements.