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Client Support Specialist - Hybrid IT Helpdesk
Job in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listed on 2026-08-24
Listing for:
your Jared
Full Time
position Listed on 2026-08-24
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Nelnet is seeking a Client Support Analyst to be the first line of contact for clients, handling non-complex technical or service inquiries with courtesy and efficiency. The role emphasizes timely resolution, strong client relationships, and clear ticket documentation.
This position offers a hybrid work option within 30 miles of an office, with in-office presence three days per week. A high school diploma is required; IT-related associate degree or certification is preferred.
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