More jobs:
IT Service Delivery Manager, AI-Driven
Job in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listed on 2026-08-30
Listing for:
Lincoln University
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Lincoln University is seeking a Manager of IT Service Delivery to lead the IT service desk and end-user support for students, faculty, and staff. The role focuses on incident management, governance, and AI-assisted triage, with emphasis on automation and a high-quality service experience.
You will guide a professional and student staff, oversee endpoint management and security hygiene, and collaborate with infrastructure and security teams to deliver a coherent support experience and measurable
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