UI Adjudicator

The work we do matters!

Hiring Agency:

Labor - Agency 23

Location:

Lincoln, NEHiring Rate:$21.328

Job Posting:

JR UI Adjudicator (Open)
Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):09-22-2026

Job Description:

Are you ready to make a difference? The Nebraska Department of Labor wants you to be a part of a group of dedicated teammates helping connect individuals to employment success.

We are looking for individuals to join our team as Unemployment Insurance (UI) Adjudicators. These teammates should be detail-oriented, enjoy daily challenges and variety, be able to multi-task and communicate in a fast-paced and positive team-oriented environment. If this sounds like you...apply today!

Here's what we have to offer!
• 13 paid holidays
• Vacation and sick leave that begin accruing immediately
• Military leave
• 156% state-matched retirement
• Tuition reimbursement
• Employee assistance program
• 79% employer paid health insurance plans
• Dental and vision insurance plans
• Employer-paid $20,000 life insurance policy
• Public Service Loan Forgiveness Program (PSLF) through the Federal government
• Wide variety and availability of career advancement
• Opportunity to be part of meaningful work and make a difference through public service

Learn more about NDOL's Unemployment Insurance Division here! https://dol.nebraska.gov/UIBenefits .Here's what you will do!

Analyze benefit claims to obtain the necessary information to write legal formal determinations of benefit eligibility.

Process appeals from claimants and employers, explain procedures, assist in completion of appeals, complete necessary documents, and data entry of transactions. Testify on behalf of the Commissioner of Labor as necessary in Appeal Hearings.

Investigate and establish over payments of benefits to claimants to ensure that unauthorized benefits are not paid and to comply with legal requirements relative to payment of Unemployment Insurance Benefits.

Answer verbal and written inquiries from claimants, employers, and other agencies to explain legal requirements and procedures pertinent to the Unemployment Insurance program and general information.

Interview claimants to determine continued eligibility for unemployment insurance benefits. Identify barriers, verify work search and refer to reemployment services through One Stop offices.

Retrieve, review and update claimant and employer information utilizing computer database inquiries and computer data entry skills.

Collect, validate and assemble completed claims and submit for imaging and archival storage.

As directed by supervisor, file initial, additional and extended unemployment insurance benefits by telephone.

As directed, adhere to State, Department of Labor and UI Division policies and procedures.

Assist with testing, wage investigations, adjudicate/work on various types of claim types (CWC, UCX, UCFE, APT, Trade).Other duties as assigned to support the Unemployment Insurance Benefits Program.

Location:

NDOL Administration Building, 550 South 16th Street, Lincoln (On-site)

Work Schedule:

8am - 5pm;
Monday
- Friday Requirements / Qualifications

Minimum Qualifications:

Post high-school coursework/training in math, composition and/or use of computer equipment, OR experience in fact finding/interviewing, customer service including answering inquiries, explaining procedures or experience in customer service or call center.

Preferred Qualifications:

Experience adjudicating unemployment insurance claims; experience using NEworks. Proficient computer and typing skills are necessary.

Knowledge,

Skills and Abilities

Knowledge of:
Nebraska Employment Security Law.

Skilled in:
Interviewing clients, employers or other parties of interest to collect essential information;…