Parts Department – Shipping & Receiving

Position:Parts Department – Shipping & Receiving

Location: Lees Summit, MO

Job :218

# of Openings:1

Department: Parts
Position: Shipping & Receiving
Reports To: Parts Manager / Assistant Parts Manager
Employment Status: Full-Time

The Shipping & Receiving position is responsible for the accurate, organized, and timely movement of parts into and out of the Lee’s Summit Honda Parts Department. This position plays a critical role in maintaining inventory accuracy, supporting the parts counter and service department, and ensuring customer and wholesale orders are processed correctly.

The ideal employee is dependable, organized, detail-oriented, productive, and able to work independently while maintaining the standards of Excellence, Growth, and Harmony expected at Lee’s Summit Honda.

Receiving & Inventory

• Receive daily Honda, aftermarket, wholesale, and other parts shipments.
• Verify incoming parts against packing slips, invoices, and purchase orders.
• Inspect shipments for shortages, overages, incorrect parts, and damage.
• Report discrepancies immediately to management.
• Properly receipt parts into the dealership management system.
• Label and route special-order parts to the correct customer, repair order, technician, or wholesale account.
• Stock inventory in the correct bin locations.
• Maintain accurate bin locations and inventory counts.
• Keep parts organized to prevent loss, damage, or misplacement.
• Assist with cycle counts and physical inventory as requested.

Shipping

• Prepare outgoing parts and packages accurately and securely.
• Verify part numbers, quantities, customer information, and shipping information before shipment.
• Process UPS, Fed Ex, manufacturer returns, and other outbound shipments as required.
• Package parts appropriately to prevent damage during transportation.
• Maintain shipping documentation and tracking information.
• Ensure outgoing shipments are completed within required deadlines.

Returns

• Process Honda and vendor returns according to department procedures.
• Assist with warranty parts returns and core returns.
• Properly identify, tag, organize, and store return parts.
• Monitor return deadlines to prevent unnecessary loss to the dealership.
• Maintain organized documentation for credits and returned merchandise.
• Follow up on outstanding credits when assigned.

Special Orders & Wholesale Support

• Receive and organize special-order customer parts.
• Separate wholesale, service, retail, and stock orders correctly.
• Stage wholesale orders for delivery or customer pickup.
• Verify wholesale orders before they leave the department.
• Communicate shortages, backorders, damaged parts, and incorrect shipments promptly.
• Assist with order tracking when needed.
• Support wholesale operations using systems such as OPSTRAX, CCC, Parts Trader, Collision Link, Repair Link, and Elite EXTRA
  , as applicable.
• Maintain a clean and organized shipping and receiving area.
• Keep aisles, shelves, workstations, and receiving areas free of unnecessary clutter.
• Break down boxes and dispose of packaging materials properly.
• Maintain designated areas for cores, returns, warranty parts, special orders, and outgoing shipments.
• Follow dealership safety procedures when handling heavy or oversized parts.
• Help maintain an organized parts warehouse and bin system.

The Shipping & Receiving employee is expected to:

• Arrive on time and be ready to work at the scheduled start time.
• Complete assigned responsibilities without repeated reminders.
• Maintain a high level of accuracy.
• Double-check part numbers and quantities before stocking or shipping.
• Communicate problems instead of allowing them to remain unresolved.
• Ask questions when unsure rather than guessing.
• Take ownership of mistakes and work to prevent them from happening again.
• Retain training and demonstrate continued improvement.
• Prioritize work appropriately during busy periods.
• Maintain a sense of urgency when orders affect technicians, customers, or wholesale accounts.
• Work cooperatively with counterpeople, drivers, technicians, advisors, and management.

A successful Shipping & Receiving employee should demonstrate:

• Attention to Detail – Accurately…