Tire and Battery Center Team Leader

Position Summary

As a Tire and Battery Center Services Lead you will drive member service in your area and supervise your team of hourly associates to deliver safe and efficient services. You will model expertise in Tire and Battery Center and work collaboratively with other team leaders to ensure the total club meets the member’s expectations.

Be a Team Leader:
Supervises the team within the Tire and Battery Center to deliver on the business plan and contribute to the overall success of the club. Communicates the goals of the department, sets guidelines and expectations for tire and battery service, executes company programs, adheres to policies and is an advocate for the member, the associate and the company.

Be an Expert:
Maintains an in-depth knowledge of business on the floor, safety and compliance protocols, tire and battery service standards, equipment operations, TPMS, tire recalls, product specifications and seasonality to ensure the team performs their daily processes consistently. Shares knowledge and trains the team. Ensures the team possesses knowledge of new products and new technologies related to the business and that they are equipped with what they need to do their job effectively.

Leverages learning resources and attends training conferences to drive continuous improvement.

Be a Techie:
Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement. Utilizes handheld technology to make immediate business decisions related to services, safety alerts, new product information, product application and training. Be an early adopter of new tools and encourages others to use them.

Be an Owner:
Drives the business results, ensures commitment to operational excellence, maintains a neat, clean and safe work area for the team and members. Ensures proactive planning, orders equipment, tools and supplies as needed while being cognizant of expense controls. Tracks and monitors returns and special orders. Assists in staffing and scheduling, operates cash registers, processes transactions and works hands‑on in the physical area when required to support member service.

Maintains accurate inventory, audit safety and compliance standards, completes paperwork, logs and other required documentation and models a commitment to member service.

Be a Talent Ambassador:
Trains and teaches the team to be highly effective, monitors associates to complete e‑learning and trainings on time, identifies the potential and desire in others, provides and develops necessary skill set for the team to deliver high quality services to the members, encourages career growth for all associates, and sources new talent internally and externally.

Leads and participates in teams by using and sharing resources, information and tools to determine customer needs and business priorities, coordinating and executing work assignments, providing advice, feedback and support to ensure timelines and work quality are achieved, and modeling how to adapt to change or new challenges.

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company‑paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and…