Customer Care Manager — Perks & Team
Job in
Lincoln, Lancaster County, Nebraska, 68521, USA
Listed on 2026-07-19
Listing for:
American Airlines
Full Time
position Listed on 2026-07-19
Job specializations:
-
Management
Job Description & How to Apply Below
American Airlines in Lincoln, USA is seeking a Customer Care Manager to lead a contact-center team and drive revenue while ensuring superb service. This on-site role requires coaching staff, monitoring performance, and collaborating with multiple departments to improve processes.
You will recruit, hire and onboard new team members, managing schedules and agent development to meet aggressive service and sales goals in a fast-paced environment.
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