Community Engagement Specialist II

Community Engagement Specialist II

The City of Lincoln Transportation and Utilities (LTU) Department Community Engagement Specialist II is a key member of the LTU Communications and Public Affairs division. This position assists in enhancing public engagement for LTU Transportation and City of Lincoln. This important role offers a variety of opportunities to showcase a person's ability to plan and coordinate public engagement events in a fast-paced environment, connect with and engage the community through face-to-face meetings, presentations, email, phone calls, mailings, and develop educational and marketing materials that will assist in educating the Lincoln community of important municipal infrastructure projects across the city.

Under the direction of the Public Information Officer (PIO) and general supervision of the Project Delivery Manager, the individual will be responsible for collaborating with project engineers, communication specialists, website designer, design and construction project managers, engineers, and outside consultants to develop strategic public engagement plans, and design, write, and edit documents and materials like open house poster boards, postcards, fact sheets, flyers, letters, Power Points, and more for various types of projects such as street improvements, watermain replacements, and sidewalk improvement projects.

Nature of Work

A day in the life of this position may include:

• Collaborating with key project members to create community engagement plans
• Collaborating with LTU Communications and Public Affairs team to ensure sharing of information and additional communication needs are met
• Connecting with businesses and residents affected by future or current construction in person, by phone, text, or email
• Creating content to mail to neighborhoods
• Planning, creating, and hosting public community engagement events
• Ensuring accessibility and language access needs meet community engagement guidance and language access plan requirements on all public material and at public events
• Submitting regular website updates and project messaging consistent with AP Style writing to engage, inform, and assist the public during design and construction phases of projects.
• Taking print-worthy photos and videos, preparing PowerPoint presentations, and presenting information at public events.
• Contribute to other Communications-related obligations like write talking points, media responses, responses to members of the public, news releases, marketing initiatives, education, promotions, social media, brochures related to Transportation-related projects.

Desirable Knowledge, Abilities & Skills/Desirable Training & Experience

• Knowledge and experience with IAP2 public engagement principles and strategies.
• Knowledge of tools, including graphic design, Canva, AP Style writing and editing.
• Ability to apply consistent style, tone and standards to written and graphic communications.
• General knowledge of Transportation-related topics
• Experience with website and social media platforms and content.
• Strong public relations skills.
• Can work in a fast-paced environment and meet quick deadlines
• Proficient project management skills to successfully prioritize and deliver multiple projects.
• Ability to read Excel sheets
• Experience in networking and relationship-building skills.
• Strong written and verbal communication skills, with the ability to effectively communicate information in a positive manner.
• Possession of a valid driver's license and ability to operate a motor-vehicle to travel to and from off-site locations to support/attend business meetings, training and related events.
• Ability to work occasional evenings and weekends, and to be on call as needed for emergency response.

Other Job Functions

• Visits sites and…