Case Manager

POSITION TITLE: Employment Case Manager

REPORTS TO: Employment Program Manager

WORKSITE: Lincoln, Nebraska

• Pay rate starting at $24.50/hr, commensurate with experience

• Unlimited paid time off (including employee birthday); 9 paid holidays with year-end holiday break
• Medical, dental, vision, life, and AD&D insurance; 403b retirement plan with an automatic 5% contribution; and FMLA
• Employee Wellness Program (including enriching snacks, support groups, and engaging activities)
• Employee Assistance Program (EAP) (includes life event referral program, 5 free counseling sessions, financial and legal resources, and employee discount/savings program)
• Yearly stipends for employee development opportunities
• Relocation assistance; travel and expense reimbursement
• A company cell phone is provided to case managers for client-related work

In 2022, Immigrant Legal Center and Refugee Empowerment Center merged, and the combined nonprofit organization is now CIRA, the Center for Immigrant & Refugee Advancement. Our team of experts provides exceptional, compassionate legal representation, refugee services, and social work services.

We take on the most complex immigration cases, resettle refugees from around the world, and ensure all clients have access to much-needed resources. Operating in 6 different offices from Council Bluffs to Scottsbluff, our team of more than 100 full‑time employees helps communities welcome immigrants and refugees as they build their lives here. We assist with all forms of family and humanitarian‑based immigration, and we never turn any family away due to inability to pay.

The Case Manager in the Employment Program will report directly to the Employment Program Manager and will join the Employment program team. CIRA's employment program is designed to help refugees who have been in the United States for less than 5 years gain access to employment. We are hiring someone who has a demonstrated passion for working with refugees, has a working knowledge of the Omaha job market, and can work in a fast‑paced environment with clients and teammates from many different cultural and national backgrounds.

• Complete employment intake, enroll clients in the program, and sign applicable agreements
• Create a Family Self‑Sufficiency Plan (FSSP)
• Create a household budget and plan
• Complete employment barriers assessment
• Complete Individual Employment Plan and create resume
• Work with the client and family to set employment and self‑sufficiency goals
• Scan clients’ eligibility documents and upload to online case file

• Create a profile for the client in the online database and upload required documents
• Write case notes and keep the online case file up to date
• Complete required database forms and modules
• Ensure state and internal databases and spreadsheets are up to date
• Update the client’s training and employment records

• Complete online or on paper job applications for clients, while teaching them to do so for themselves in the future
• Ensure clients understand U.S. workplace culture and expectations
• Ensure clients are prepared for interviews
• Provide or coordinate transportation for job applications, interviews, orientations, and initial days of employment
• Follow up on job applications and job placements
• Coach clients on career development
• Assist clients in creating a plan for ongoing transportation needs
• Complete follow‑up meetings or phone calls with clients and employers

• Associate's or Bachelor's degree preferred;
  High School diploma or GED required
• Fluency in English (written and verbal) required
  ;
  Fluency in other languages commonly spoken by client populations preferred
• Proficiency in Office 365 applications (Outlook, Word, Excel, SharePoint) and ability to learn case management databases
• Working knowledge of Omaha employment opportunities and needs
• Ability to work on a team and handle multiple tasks in an organized and timely manner
• Excellent organizational skills with strong attention to detail and ability to manage multiple tasks efficiently
• Excellent written…