Food Service Clerk

Full Time

Start Date:

Immediate

Expiry Date: 23 Mar, 26

Posted On: 24 Dec, 25

Experience:

0 year(s) or above

Remote Job:
Yes

Telecommute:
Yes

Sponsor Visa:
No

• Food Safety
• Customer Service
• Communication Skills
• Attention to Detail
• Organization Skills
• Multi-tasking
• Dishwashing
• Food Preparation
• Sanitization
• Packaging
• Product Rotation
• Team Collaboration
• Problem Solving
• Time Management
• Recipe Following
• Signage Accuracy

Purpose:

To ensure smooth counter and kitchen operations by maintaining department standards of cleanliness, organization, and food safety. Provide operational support to the kitchen. Ensure excellent customer service.

Reports To:

Assistant Food Service Manager (AFSM)

FLSA Status:
Non-exempt

Supervises:
Minimal to no supervision of staff

Level: 1 / Part-time or Full-time

Schedule:

Monday - 10am - 7pm (mid or closing shift)
Tues­day - 10am - 7pm (mid or closing shift)
Friday - 7am - 4pm (opening shift or counter shift)
Saturday - 9am-5pm (counter)

• Operate dishwashing machine, including maintaining condition and checking chemical levels each shift.
• Wash, sanitize, dry and put away all dishes in designated locations.
• Remove recycling and trash at the end of each shift.
• Sweep and mop food preparation floors the end of each shift.
• Open and close counter according to established procedures.
• Maintain standards of safety, cleanliness, and organization in retail, prep, and storage areas.
• Ensure adequate stock of packaging materials.
• Display all deli foods in service case and grab‑n‑go cases according to specified plan‑ogram.
• Ensure that all products have accurate signage; notify ASFM if they do not.
• Stock grab‑n‑go case as needed.
• Package deli products as needed.
• Notify FSM of equipment issues and needed repairs.
• Ensure food service store conditioning and regular cleaning schedule is followed.
• Successfully complete and maintain food safety certification.
• Address safety concerns immediately.
• Attend team meetings.
• Report to FSM & GM regularly.
• Uphold and demonstrate above & beyond customer service policy.
• Interact with customers, in‑person and on the phone, in a friendly, efficient manner.
• Prepare and price all made‑to‑order items according to established procedures with appropriate portions.
• Take special orders from customers according to established procedure.
• Complete assigned production lists.
• Ensure adequate preparation and availability of all backups.
• Produce all foods using established recipe and procedures.
• Package, date, and label all foods using established procedures.
• Follow proper product rotation procedures (FIFO).

• Use computer keyboard, monitor, mouse, telephone, and various office equipment continuously.
• Lift and carry up to 30 pounds frequently; up to 50 pounds occasionally.
• Be present and working in assigned area for up to 3 hours without rest.
• Bend, stoop, squat, kneel, climb stairs or ladder.
• Reach above shoulder height occasionally.
• Talk and hear to communicate with customers.
• Finger and hand dexterity with ability to grasp and hold items of different sizes.
• Vision ability – close, distance, peripheral vision and depth perception.
• Read register screen and product and shelf labels.

• Experience in food service (grocery, deli, or restaurant setting).
• Demonstrated excellent customer service.
• Strong communication skills, both written and verbal.
• Ability to follow procedures and processes.
• Attention to detail & organizational skills.
• Demonstrated ability to multitask.

Frequent exposure to cold, hot, wet or humid conditions. Exposure to fumes, airborne particles, hazardous materials ranging from natural to chemical. Exposure to handling fresh foods. Frequently performs work standing on cement floors. May work occasionally in temperature extremes (walk‑in freezer coolers and freezers, hot kitchen). Noise level in the store is usually moderate to loud.

All qualified applicants are encouraged to apply. We are an equal opportunity employer and do not discriminate on any basis. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.