Territory Account Manager

Position Overview

We are seeking a high-energy, results-driven Field Account Manager to join a growing B2B sales team. In this role, you will serve as the primary point of contact for business clients, ensuring they are equipped with reliable fiber, voice, and cloud-based solutions to support their operations. This position focuses on building long-term partnerships, driving revenue through strategic upselling, and managing account renewals.

• Account Management: Serve as a dedicated consultant for a portfolio of B2B clients, aligning services with their operational needs.
• Upselling & Expansion: Identify opportunities to enhance client infrastructure, including upgrades to fiber networks, SD-WAN solutions, and hosted voice services.
• Retention & Renewals: Manage contract life cycles, proactively addressing risks and ensuring high customer retention.
• Client Reviews: Conduct regular business reviews to demonstrate service value and align solutions with client growth strategies.
• Cross-Functional Collaboration: Partner with internal engineering and support teams to ensure seamless service delivery and resolve technical issues.

• 3+ years of experience in telecom, ISP, or technology sales/account management
• Strong understanding of fiber connectivity, VoIP, or related technologies preferred
• Proven track record of meeting or exceeding upsell and retention targets
• Experience managing pipelines and forecasting within CRM systems (e.g., Salesforce)
• Strong negotiation, communication, and relationship-building skills
• Ability to travel within an assigned territory

• Competitive base salary with uncapped commission opportunities tied to account growth and renewals
• Comprehensive benefits package including medical, dental, vision, and 401(k) with company match
• Ongoing professional development and career advancement opportunities

• Valid driver’s license required
• Ability to perform standard field-based activities, including travel and client site visits

$58,300.00 to $81,700.00 per year

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.