Assistant Security Manager

Job Title:

Assistant Security Manager

Location:

Pinnacle Bank Arena & Pinewood Bowl Theater Department:
Event Services

Reports To:

Security Manager FLSA Status: FT Salaried, Exempt

The Assistant Security Manager supports the Security Manager in overseeing security operations at Pinnacle Bank Arena and Pinewood Bowl Theater. Responsibilities include live event security, daily building security operations, staffing, scheduling, training, incident response, facility inspections, and emergency preparedness. This position takes an active leadership role during events and works closely with clients, staff, law enforcement, fire/EMS, and other facility departments to maintain a safe and secure environment for patrons, employees, performers, and clients.

Include the following. Other duties and responsibilities may be assigned.

• Assist the Security Manager in planning, organizing, supervising, and evaluating building and event security operations.
• Take an active leadership role during concerts, sporting events, graduations, family shows, and other live events, including supervising personnel, assigning posts, responding to incidents, and adjusting security operations as event needs change.
• Assist with event security planning and advancing, including client and promoter requirements, staffing, patron screening, access control, restricted areas, crowd management, and emergency procedures.
• Assist with scheduling building security, third-party security, event security, leads, monitors, and dispatch personnel to ensure appropriate staffing for events and daily operations.
• Respond to disturbances, complaints, security incidents, and emergencies and coordinate with police, K9 units, fire, EMS, Governor's Executive Detail, and other public safety or security organizations as necessary.
• Assist with emergency preparedness and response, including severe weather, evacuations, shelter-in-place situations, fires, medical emergencies, civil disturbances, and other unusual situations.
• Help oversee the Security Control Center and maintain a working knowledge of dispatch operations, incident reporting systems, cameras, access control, fire alarm systems, and other security technology.
• Conduct facility security inspections and assist with maintaining appropriate security of doors, gates, restricted areas, fire and life-safety equipment, docks, shipping and receiving areas, keys, credentials, and security equipment.
• Investigate incidents, review available information and video when appropriate, complete detailed reports, maintain required documentation, and communicate significant concerns to the Security Manager.
• Develop, coordinate, and document security training and provide ongoing direction, coaching, and support to building and event security personnel and leads.
• Assist with the implementation and enforcement of Legends Global and facility security policies, procedures, emergency plans, and compliance requirements.
• Maintain confidentiality regarding security procedures, investigations, surveillance, access-control information, employee matters, client information, and other sensitive information.
• Prepare or assist with payroll, scheduling records, staffing documentation, call-off reports, and other administrative responsibilities as required.
• Rotate with other facility personnel to serve as Manager on Duty (MOD), maintaining responsibility and authority for facility operations, staff, patrons, security, safety, and client needs during assigned events.
• Participate in an on-call rotation and remain available on designated days or weeks to respond to security incidents, staffing issues, facility concerns, emergencies, or other operational needs outside of normally scheduled hours.
• Perform other duties as assigned based on facility and event needs.

Position requires ability to:

• Strong knowledge of security operations, preferably within a sports, entertainment, or public assembly venue, including live event security, patron screening, access control, crowd management, and emergency response.
• Strong leadership and decision-making skills with the ability to supervise personnel, communicate…