Field Service Technician

Job Overview

As a Field Service Technician, you'll travel to customer sites to perform essential equipment repairs and maintenance. Key responsibilities include diagnosing and fixing equipment issues on‑site, managing parts and equipment inventory to ensure efficient repairs, and adhering to preventative maintenance schedules for our valued customers. This role combines technical expertise with customer service, as you'll be the face of Martin Bros Distributing in the field, ensuring our equipment operates at peak performance for our clients.

Company vehicle, tools, and uniforms provided.

• Diagnose and repair various equipment at customer locations, including coffee makers, juice dispensers, dishwashers, and laundry machines.
• Keep accurate records.
• Grow your skills through ongoing training and hands‑on experience.
• Maintain and update company equipment to ensure top performance.
• Perform regular preventative maintenance to avoid unexpected breakdowns.
• Track parts usage to help manage inventory.
• Keep your service van clean, organized, and ready for action.
• Prioritize safety in all aspects of your work, from repairs to driving.
• Be open to coaching and feedback to continually improve safety practices.
• Communicate any safety concerns promptly to the Service Manager.
• Deliver exceptional service with a smile and a professional appearance.
• Approach every interaction with respect and a solution‑oriented mindset.
• Bring a positive attitude and team spirit to work every day.

• Good driving record (must be insurable at regular rates).
• Technical trouble shooting skills.
• Ability to work independently and prioritize events.
• Logical, mechanically inclined thinking.
• Problem solving ability (must be able to think of alternative solutions).
• Willing to work with the public.
• Ability to move/lift 100 pounds.
• Familiar with Microsoft products and be able to enter data.
• Must be able to successfully pass a pre‑employment drug screen and background check.