AV Technician; Audio Visual Technician

AV Technician (Audio Visual Technician)

Lincoln, Nebraska, United States

Job Title:

AV Technician

Location:

Lincoln, NE (and surrounding areas)

$2500 HIRING BONUS!

Job summary:

The AV Technician performs all tasks under the direct supervision of a Lead Installation Technician or General Foreman and is primarily responsible for the accurate and efficient installation of simple to complex electronic systems.

Key responsibilities:

Equipment Installation

• Through education and practice, develops an understanding of industry wiring and installation standards and practices.
• Installs system racks and perform on-site staging of equipment delivered.
• Properly labels equipment and field cabling in accordance with Technical Standards.
• Performs installation tasks such as cable placement and termination.
• Maintains a debris-free workspace.

Customer Service

• Serves as the face of the organization to best represent the ECC brand and reputation; properly greets and interacts with customers in a courteous, respectful, and professional manner.
• Presents self in a professional manner and positively represents the company image.

Internal Communication

• Utilizes Lead Tech as the primary communication conduit for technical questions, verifications, and issue reporting.
• Completes all required documentation accurately and within expected time frames. This includes but may not be limited to As-Builts, and timekeeping.
• Recognizes change order opportunities and job-related issues.
• Be solution-focused by providing communication to Lead Tech with potential resolution.

Technical Standards

• Ensures consistent adherence to company established technical service standards, thereby insuring the highest level of customer satisfaction.
• Maintains proper tools, materials and test equipment to sustain the highest technical quality possible within the constraints of strong financial management.
• Maintains accurate on-site installation supplies and materials inventory levels to ensure adequate availability for installations.

Additional Responsibilities

• Performs work in adherence to OSHA and company safety policies and procedures as they are introduced to the Company; promptly report unsafe work conditions to supervisor.
• Ensures proper PPE is worn based upon working conditions.
• Cultivates positive working relationships within and across departments.
• Engages in behaviors that foster a healthy work environment and company culture.
• Presents self in a professional manner and appropriately represent the Company image.
• Adheres to company-issued policies, procedures, core values, behavioral or other standards as prescribed by the Company.

Qualifications:

• Basic understanding of blueprints and drawings.
• Basic knowledge of hand and power tool usage and safety.
• Basic understanding of mounting and rigging concepts.
• Understand installation methods that apply to plumb, level, and square.
• Strong mechanical aptitude.
• Familiarity with programs such as MS Word, Excel, Outlook and CMR.
• Must thrive in a fast-paced environment and effectively handle stressful situations.
• Capable of working independently as well as in a team environment.
• Must be solution-focused, forward-thinking and organized.
• Must be personable, and possess adequate communication, customer service and interpersonal skills to effectively interact with internal and external team members.
• Aptitude and desire to learn new technologies as they are introduced to the Company.
• Highly adaptable to change.
• Ability to present self in a professional manner and positively represent the company image.
• Ability to work long hours, evenings, weekends, holidays, and overtime as required by the job.
• High School Diploma or GED.
• OSHA 10 or achievement thereof within 90 days.
• Valid driver's license.
• Proof of vehicle insurance is required for those who may drive a personal vehicle for business.

Physical Demands (ADA):
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Such requests should be made in writing to the position's supervisor and/or Human Resources. All requests shall require review by the Human Resources department.

• Ability to communicate and interact verbally, both in person and over the phone.
• Re…