Case Manager (Full time

Case Manager

Make Recovery Possible at The Bridge Behavioral Health

Now offering a $500 Hiring Bonus! Ask us for details.

Looking for more than just a job?

At The Bridge, the work you do truly matters. Every conversation, every connection, and every small win helps someone move closer to recovery and stability.

We’re looking for compassionate, motivated, and team-oriented people who want to make a real impact in the lives of individuals struggling with substance use and mental health challenges. If you’re someone who leads with empathy, communicates well, and thrives in a fast-paced environment — we’d love to meet you.

Monday–Friday | 8:00 AM – 5:00 PM

The Bridge Behavioral Health is a nonprofit behavioral health organization providing medically monitored withdrawal services, residential treatment, outpatient care, and mental health respite services. Our trauma-informed team supports clients through every stage of recovery — regardless of their ability to pay.

We believe recovery is possible for everyone, and our staff are the heart of that mission.

What You’ll Do As a Case Manager, you’ll help clients navigate treatment, access resources, and build a path toward long-term recovery. You’ll work closely with a multidisciplinary team while creating meaningful relationships with clients and families. This role also supports the admissions and referral process by helping coordinate assessments, authorizations, and transitions into appropriate levels of care.

• Support clients in a welcoming, safe, and trauma-informed environment
• Build professional, supportive relationships with clients
• Coordinate care with probation, parole, therapists, family members, and community providers
• Assist clients with referrals, housing, appointments, and community resources
• Lead psycho educational groups in residential treatment
• Support clients through admissions, treatment planning, continued stay reviews, and discharge planning
• Complete intake assessments, biopsychosocial evaluations, and screening tools as appropriate to credentialing level
• Coordinate continued stay reviews, utilization reviews, and insurance authorizations to support medical necessity and continuity of care
• Serve as a point of contact for referral sources and assist with communication regarding admissions and placement coordination
• Support admissions scheduling, bed coordination, and program placement to improve access and operational flow
• Assist in tracking program availability and helping determine appropriate placement based on clinical presentation and level of care needs
• Support continuity of care and transitions from residential treatment into outpatient services, including Intensive Outpatient Programming (IOP)
• Collaborate with multidisciplinary staff to improve admission efficiency, discharge planning, and client engagement
• Help families navigate behavioral health services and recovery supports
• Provide crisis support and ongoing client assessment
• Complete timely and insurance-compliant documentation in the electronic health record (EHR)
• Participate in clinical staffing meetings, trainings, and treatment team collaboration
• Assist with transportation when needed

• Associate degree required (Human Services or related field preferred)
• Must be at least 21 years old
• Eligible to work in the United States

• Bachelor’s degree
• Active Nebraska PLADC or LADC credential
• Experience completing substance use assessments and evaluations
• Experience working with Medicaid authorizations, continued stay reviews, or utilization management
• Experience coordinating care with probation, parole, DHHS, hospitals, or referral agencies
• Experience working with substance use or co-occurring mental health populations
• Knowledge of ASAM Criteria and levels of care placement

• Strong communication and relationship-building skills
• Ability to maintain professional boundaries
• Problem-solving and critical thinking skills
• Organized and detail-oriented
• Ability to manage multiple priorities and coordinate across systems of care
• Comfortable using Microsoft Office and electronic documentation systems
• Passion for helping people from diverse backgrounds and experiences
• Ability to work independently while collaborating within a multidisciplinary team

• $500 Hiring Bonus after 6 months
• Medical, Dental & Vision Insurance
• Life Insurance
• 401(k)
• Short-Term & Long-Term Disability
• Flexible Spending Account (FSA)
• Paid Vacation, Sick Leave & 9 Paid Holidays
• Employee Assistance Program (EAP)
• Verizon & AT&T Discounts
• Free Parking

Our clients come from all walks of life and so do we. We value lived experience, diversity, compassion, and authenticity.

The Bridge Behavioral Health is an equal opportunity employer. We encourage applicants of all backgrounds, including individuals with lived substance use or mental health experience, to apply.