Family Case Manager

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The Family Case Manager provides family-centered case management and supportive services to children and families participating in St. Monica’s programs and Family Drug Court. This role supports child and family well-being through parenting support, coordination of services, participant education, advocacy, and collaboration with treatment teams and community partners. The Family Case Manager promotes culturally responsive, trauma-informed, and developmentally appropriate services that support healthy family functioning and positive child outcomes.

• Provide case management and supportive services related to children and family needs within residential services and Family Drug Court.
• Support participants in strengthening parenting skills, family relationships, and healthy child development practices.
• Facilitate parenting, psycho educational, and child development programming as assigned.
• Coordinate services and communication related to children’s needs with internal treatment teams, community providers, and Tribal entities as applicable.
• Support participant visitation, family engagement, and reunification efforts in a culturally responsive and participant-centered manner.
• Monitor and communicate concerns related to child well-being, development, safety, and family functioning to appropriate treatment team members.
• Support implementation of evidence-based and culturally responsive parenting and family programming.
• Fulfill requirements of Family Drug Court contract.
• Assist with participant advocacy, resource coordination, and connection to community supports and services.
• Meet Job Expectations for Family Case Manager.

• Communication:
  Communicates clearly, respectfully, and professionally.
• Professionalism & Ethics:
  Demonstrates integrity, accountability, and appropriate boundaries.
• Confidentiality & Compliance:
  Adheres to HIPAA, 42 CFR, and organizational policies.
• Cultural Responsiveness:
  Practices respect, inclusion, and cultural humility.
• Reliability & Accountability:
  Maintains dependable attendance and completes work accurately and on time.
• Teamwork:
  Works collaboratively to support organizational goals.
• Family-Centered Practice:
  Supports healthy family functioning and participant-centered parenting approaches.
• Child Development Knowledge:
  Demonstrates understanding of child development, parenting support, and family systems.
• Case Management & Resource Coordination:
  Assists families in accessing services, supports, and community resources.
• Group Facilitation:
  Facilitates parenting and psycho educational programming in an engaging and supportive manner.
• Cultural Responsiveness:
  Incorporates culturally responsive and trauma-informed approaches into participant services.
• Collaboration & Care Coordination:
  Communicates effectively with treatment teams, community providers, and external agencies.
• Documentation & Compliance:
  Completes accurate, timely, and compliant documentation.

• Associate’s degree in psychology, sociology, human services, or a related field preferred. Two years of relevant coursework and/or two years of experience in substance use, mental health, case management, or related human services may be accepted.
• Experience working with children, families, substance use, and/or mental health services preferred.
• Knowledge of child development, parenting education, and community resources preferred.
• Experience working with individuals and families from diverse backgrounds preferred.
• Must be at least 21 years of age.
• First Aid/CPR certification required or ability to obtain.
• Valid driver’s license and proof of insurance…