Call Center Associate Banker

Position: Call Center Associate Banker {170180}
Call Center Associate Banker (2nd Shift)

Location:

Lincoln, RI (On-site) Type:
Direct Hire | Full-Time (40 hrs/week) Pay: $26.00/hour (W2) Openings: 10

Schedule:

Tuesday–Friday 12:00 PM–9:00 PM | Saturday 11:00 AM–8:00 PM (weekends/holidays as needed) Overview:
Support clients through inbound calls related to credit and short-term lending. Resolve service needs, identify opportunities, and recommend solutions while delivering a strong customer experience. Responsibilities Handle inbound calls regarding credit and short-term lending needs Resolve inquiries and provide customized solutions Sell/fulfill products (credit cards, checking/savings, lending-related needs) Refer clients to appropriate partners for licensed needs Follow procedures/tools to manage risk Build relationships through active listening and clear communication Requirements High School Diploma / GED (or equivalent) Intermediate computer skills Strong communication, rapport-building, and objection-handling skills Coachable and comfortable with feedback Organized, self-motivated, strong problem-solving Preferred Call center experience (phone/chat/video) Financial services/banking experience Sales experience (cross-sell/upsell/referrals) Retail or hospitality background Benefits:
Benefits after 90 days; 401(k) with match after 1 year; additional benefits may include medical/dental/vision/PTO (per plan). Apply / Inquire:
Austin Faris —  |  .