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Guest Experience Front Desk Agent

Job in Lincoln, Providence County, Rhode Island, 02865, USA
Listing for: Bally's
Full Time position
Listed on 2026-08-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Bally's Lincoln is seeking a friendly and professional Front Desk Agent to check in/out guests, handle inquiries, and relay requests to the appropriate staff. The role requires strong communication, excellent customer service, and the ability to manage reservations in the property management system.

Responsibilities include greeting guests, registering and assigning rooms, handling calls and emails, and assisting with guest needs and complaints while maintaining accuracy in folios and charges.

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