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Digital Banking & Member Experience Specialist

Job in Lincoln, Providence County, Rhode Island, 02865, USA
Listing for: Navigant Credit Union
Full Time position
Listed on 2026-07-24
Job specializations:
  • Finance & Banking
    Bank Customer Service
  • Customer Service/HelpDesk
    Bank Customer Service
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Navigant Credit Union in Lincoln, RI is seeking a Member Service representative to deliver outstanding service across chat, phone, and Interactive Banking Kiosk (IBK). You will be the primary contact for credit card servicing and support member inquiries with accuracy and care.

You will review online banking requests, assist with loan payments, and help grow member relationships by offering relevant products and services. Strong communication and organizational skills are essential.

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