Guest Room Attendant Part Time

Responsibilities:

* Enhances the guest experience by providing exceptional service.

* Services assigned rooms according to departmental specifications, within allotted time.

* Documents room status on assignment sheets.

* Greets guests passing in corridors, establishing eye contact.

* Ensures that equipment in guestrooms is operational - TV, remote control, phones, lights, etc.

* Uses cleaning chemicals as instructed.

* Uses safety equipment as required.

* Communicates all maintenance issues to supervisor.

* Executes Daily Cleaning Projects.

* Secures master keys while working.

* Collects/secures lost-and-found articles.

* Restocks housekeeping cart daily.

* Controls inventory of supplies.

* Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, revenues as well as reducing costs.

* Establishes and maintains close working relationships with all employees to ensure maximum cooperation, productivity, morale and guest service.

* Resolves guest issues.

* Adheres to department and property policies and procedures.

Working Conditions:

* Mostly indoors and generally climate-controlled environment

* Will be exposed to noise, smoke, and odors

* Working with others and independently

Target Hourly Range: ($21.60)

Bally's Lincoln Casino Resort:
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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.