Hotel - Houseman

Job Purpose

Cleans, re-stocks, and maintains hotel guestrooms and suites ensuring guest comfort, safety and satisfaction.

• High school diploma or GED.
• High energy level.
• Good judgment and common sense.
• Ability to work a flexible schedule.

Must secure appropriate RI mandated gaming licenses

• Enhances the guest experience by providing exceptional service.
• Bring all clean linen up to housekeeping closets.
• Replenish tissues, toilet paper and refill chemical bottle supply if needed.
• Greets guests passing in corridors, establishing eye contact.
• Vacuum and mop floor and clean elevators inside and out.
• Remove, clean and replace all garbage bags in outside elevator lobby area.
• Uses safety equipment as required.
• Restock GRA carts and remove any soiled linen or trash.
• Deliver requests from guests in a timely manner.
• Clean stairwells and mop daily.
• Assist supervisors & GRA’s with changing mattress encasement if needed.
• Dust all hallway baseboards.
• Bring all soiled linen to the first floor.
• Communicate any damages to the housekeeping supervisor.
• Assist with stripping beds and removing trash from guest rooms if needed.