Fusion Operations Analyst - Hybrid

Fusion Operations Analyst – Hybrid (CIS)

Location:

25 Amica Way, Lincoln, RI 02865.

Hybrid role – requires onsite days at our Lincoln, RI corporate campus.

This role does not currently offer employment visa sponsorship.

We are seeking a Fusion Operations Analyst who will play a key role in safeguarding sensitive policyholder data, financial records, and operational systems within the insurance sector. This role integrates threat intelligence, incident response, and vulnerability management into a cohesive operational framework, with a strong emphasis on regulatory compliance, data privacy, and business continuity.

• Threat Intelligence & Analysis
  • Monitor and analyze threat intelligence feeds relevant to the insurance industry (e.g., FS-ISAC, sector‑specific advisories).
  • Identify and assess threats targeting insurance platforms, customer portals, and claim processing systems.
  • Map threat actor tactics using frameworks like MITRE ATT&CK and apply findings to improve detection capabilities.
• Security Monitoring & Incident Response
  • Investigate alerts related to data exfiltration, ransomware, phishing, and fraud attempts.
  • Coordinate incident response efforts across underwriting, claims, and customer service systems.
  • Document incidents and support forensic investigations in alignment with insurance regulatory requirements.
• Vulnerability & Risk Management
  • Partner with Risk Management on vulnerability assessments on systems handling personally identifiable information (PII), protected health information (PHI), and financial data.
  • Ensure compliance with NAIC, HIPAA, and state‑level cybersecurity regulations.
• Operational Reporting & Metrics
  • Generate reports for internal audit, compliance, and executive leadership.
  • Track metrics such as threat detection rates, incident response times, and vulnerability remediation progress.
  • Support regulatory reporting and cyber risk assessments.
• Collaboration & Process Improvement
  • Partner with fraud prevention, legal, and compliance teams to align cybersecurity operations with business risk.
  • Develop and maintain playbooks for insurance‑specific threat scenarios (e.g., fraudulent claims, insider threats).
  • Recommend enhancements to detection logic and automation workflows.
• May be called upon to handle other duties as required.

• Bachelor’s degree in Cybersecurity, Information Systems, or related field, or an equivalent combination of education and experience.
• 2+ years of experience in cybersecurity operations, preferably within insurance or financial services.
• Experience with SIEM, EDR, and vulnerability management tools (e.g., Splunk, Crowd Strike, Tenable).
• Familiarity with insurance regulatory frameworks (e.g., NAIC Model Law, HIPAA, GLBA).
• Strong analytical, communication, and collaboration skills.

• CompTIA Security+, CySA+
• GIAC Certified Incident Handler (GCIH)
• Certified Information Systems Auditor (CISA)
• Health Care Information Security and Privacy Practitioner (HCISPP) – if applicable

• Medical, dental, vision coverage, short‑ and long‑term disability, and life insurance.
• Paid Vacation – at least 13 vacation days in the first 12 months, accruing monthly.
• 14 paid holidays observed.
• 6 days sick time at hire, 6 additional days after 90 days.
• Generous 401(k) with company match and immediate vesting; annual 3% non‑elective employer contribution.
• Annual Success Sharing Plan – paid to eligible employees if the company meets or exceeds goals.
• Generous leave programs, including paid parental bonding leave.
• Student loan repayment and tuition reimbursement program.
• Generous fitness and wellness reimbursement.
• Employee community involvement.
• Strong relationships, lifelong friendships.
• Opportunities for advancement.

Amica conducts background checks which include a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle, a motor vehicle or driving history report. Background checks will not be initiated until a conditional offer of employment is made and accepted. Qualified applicants with arrest or conviction records will be considered for employment.

The safety and security of our…