Service Technician

Company: Maltz Sales Company

About Us

Maltz Sales Company has been a leader in the New England and New York area for providing quality equipment and service to the manufacturing industry. Maltz Sales Company represents some of the finest manufacturers and their products to the instrumentation, fluid handling, industrial control, municipalities, metal finishing and printed circuit board fields. We offer unmatched service to our customers through our expert staff.

Our sales and customer service team are second to none. The demands of the industry provides us the incentive to give our customers their equipment information quickly, accurately and efficiently.

Maltz Sales Company sets itself apart from its competitors by having people on staff with extensive, technical expertise with the products they represent. This expertise is often used to answer a prospect's question or resolve a customer's problem, making it a key factor in the sales equation. Another hallmark of Maltz Sales is its management teams' ability to anticipate market trends and changes in customers' needs, and to remake the company to capitalize on those trends and stay aligned with customer requirements.

This trait is best illustrated by how the company's product lines have grown and changed, and the new markets it has penetrated over the years.

Today, the best manufacturers of a range of process-related equipment - including pumps, instrumentation, filters, tanks, heating and cooling, and plating gear - trust the sales of their products in the critical New England market to Maltz Sales Company. The reason is Maltz Sales Company's integrity, professionalism, and the reliable results it delivers. These are some of the reason why Maltz Sales is frequently recognized as a top distributor by manufacturers.

Visit our Website:

Duties/Responsibilities:

• Ensures quality and consistency in processes by assessing, modifying, and/or calibrating equipment.
• Identifies, troubleshoots, and resolves issues with equipment, devices, or products; uses precision instruments such as calipers, micrometers, and gauges to make adjustments.
• Maintains inventory.
• Assists customers with tasks related to current equipment.
• Maintains inventories, documentation, and reports including those outlining procedures, batch records, inventory, productivity, changeover, and progress.
• Ensures compliance with health and safety laws, regulations, and best practices.
• Performs other duties as assigned.

Competencies

• Strong Mechanical and Problem-Solving Skills.
• Customer Service and Consultative Skills.
• General electrical knowledge.
• Instrumentation skills are a plus.
• TIG/MIG Welding skills are a plus.
• Plastic Welding skills are a plus.
• Metal or plastic fabrication skills are a plus.
• Strong work ethic with ability to work under minimal supervision.
• Excellent verbal and written communication skills, with proven ability to clearly communicate with engineering, technical support, sales, and management
• Thorough understanding of products and equipment used in manufacturing.
• Excellent organizational skills and attention to detail.
• Excellent time management skills, with proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software

Work Environment

This job operates in a service shop environment both on company and customer site locations. This role routinely uses hand and power tools as well as office equipment such as laptop computers, and smartphones.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift up to 60 pounds unassisted and dump and load 50 bound bags of desiccant by hand.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday. Occasional evening and weekend work may be required as job duties demand.

Travel

Travel will be local. There may be times where overnight travel is required but that will be an exception.

Required Education and Experience

• Associate degree, technical certification, or postsecondary certificate in related discipline preferred.
• Previous field experience equipment is highly desired.
• Previous work history of 2 to 3 years with a service-based organization preferred.

Required License and certifications

• Must have a valid, unexpired driver's license.
• Good driving record.

#maltzsales

#manycompaniesoneteam
#FCGcareers
#flowcontrolgroup
#FCG-m

Maltz Sales operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical…