Handyman, Trades ​/ Skilled Labor, Installation Technician

As a Handyman Lead you will be a key member of our technical team, bringing your expertise to the installation, maintenance, and repair and/or replacement of systems. This role requires a high level of skill, knowledge, and a commitment to delivering exceptional service in the industry.

• Installation and Maintenance:
  • Install, inspect, maintain, and repair systems according to specifications and codes.
  • Collaborate with team members to ensure accurate and efficient completion of projects.
  • Reassemble and test equipment following repairs.
• Technical Expertise:
  • Stay updated on industry advancements, technologies, and best practices.
  • Demonstrate proficiency in diagnosing malfunctioning and troubleshooting systems using hand tools and testing equipment to locate the cause of a breakdown and correct the problem.
  • Adjust or replace worn or defective mechanisms and parts, and reassemble repaired systems.
• Quality Assurance:
  • Ensure that all work meets regulatory standards, safety protocols, and company service system guidelines.
  • Conduct quality inspections and implement corrective actions as needed.
  • Calculate the cost of service for the customer using flat rate price book and handle money collection from customer.
  • Read blueprints to determine location, size, capacity, and type of components needed to complete the job.
• Documentation:
  • Maintain accurate records of work performed, including parts used, time spent, and any additional relevant information.
  • Record and report all faults, deficiencies, and other unusual occurrences, as well as the time and materials expended on work orders.
  • Provide detailed reports to supervisors and clients as required.
• Collaboration:
  • Work closely with other team members, including apprentices and technicians, to achieve project goals.
  • Communicate effectively with supervisors, project managers, and clients.
  • Receive calls from dispatch and respond to customer service calls.
• Safety Compliance:
  • Adhere to safety protocols and guidelines to create a secure work environment.
  • Participate in safety training sessions and contribute to a safety‑conscious culture.
  • Use trade specific tools in a safe manner.
• Continuous Learning:
  • Pursue ongoing education and training opportunities to enhance skills and stay abreast of industry developments.

• High school diploma or equivalent is required
• Must be enrolled in or completed required trade school as required by state apprentice regulations
• A minimum of 2‑3 years of related work experience including hands‑on training and work in the trade is preferred but not required
• Strong analytical and problem‑solving abilities to address complex issues in the field.
• Familiarity with local and national codes and regulations.
• Must have a valid driver's license
• Must be authorized to work in the United States

Environment

• The noise level in the work environment is usually moderate to loud
• Evening and/or early morning, and/or weekend/holiday hours periodically
• Will work both indoors and outdoors in various climate conditions ranging from very cold to very hot and humid

Physical Abilities

• Ability to speak concisely and effectively communicate
• Be able to communicate using a computer and phone/smart device
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust
• May require physical effort and cardiac endurance while reaching with hands and arms, stooping, kneeling, crouching, standing, walking, balancing, bending, leaning, kneeling, walking, and climbing
• Carrying supplies, up to 75 lbs.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.