Supervisor - Restaurant

• Assists Managers in overseeing the day-to-day operations of all bars
• Assist in managing the schedule in accordance with the appropriate staffing levels
• Train bartenders on point-of-sale system, company rules and regulations
• Inform bartenders of new company rules and state laws
• Investigate and manage guest complaints or employee issues
• Working with bartenders to maintain the highest level of customer service
• Gathering information from guest and bartenders on new products requested
• Assistance with monthly inventory
• Monitor beverage staff on proper service
• Enforce company policies and procedures
• Assist with maintaining payroll solution E-time on a weekly basic to ensure appropriate
• employee clock in and clock out
• Have working knowledge of point-of-sale system front and back of house
• Keep abreast of promotion and adjust personal levels to accommodate added guests
• Have working knowledge of union contact

Physical/Mental Requirements:

• Able to work nights, overnights and all weekends and be flexible with schedule frequently
• Ability to work at a fast pace for up to 12 hr. shifts occasionally
• Able to train with many different personalities constantly

Working Conditions:

• Gaming environment includes smoke, noise and bright lights
• Fast-paced customer orientated

RI Lottery License Ops

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.