Fulfillment Associate

Overview

General Summary of Position:
The Fulfillment Associate ensures accurate order picking, packing, and staging to meet daily ship-on-time goals. This entry-level role maintains inventory integrity, follows standard operating procedures (SOPs), and contributes to a safe, organized, and high-throughput fulfillment environment.

• Pick items per order requirements and verify accuracy against order lines.
• Pack orders with appropriate materials and print shipping labels.
• Stage orders for carrier pickup and maintain organized lanes.
• Update ERP/WMS with order status and inventory movements.
• Perform basic quality checks and report issues promptly.
• Support cycle counts and inventory housekeeping (5S).
• Follow SOPs and safety policies; escalate exceptions promptly.

• High school diploma or equivalent required
• 0–2 years of fulfillment or warehouse experience
• Ability to lift and move packages up to 50 lbs safely
• Basic computer proficiency; familiarity with ERP/WMS
• Strong attention to detail and accuracy

• Experience with e-commerce order fulfillment
• Knowledge of basic shipping methods and documentation