Fulfillment Associate

General Summary of Position

The Fulfillment Associate ensures accurate order picking, packing, and staging to meet daily ship-on-time goals. This entry-level role maintains inventory integrity, follows standard operating procedures (SOPs), and contributes to a safe, organized, and high-throughput fulfillment environment.

Responsibilities

* Pick items per order requirements and verify accuracy against order lines.

* Pack orders with appropriate materials and print shipping labels.

* Stage orders for carrier pickup and maintain organized lanes.

* Update ERP/WMS with order status and inventory movements.

* Perform basic quality checks and report issues promptly.

* Support cycle counts and inventory housekeeping (5S).

* Follow SOPs and safety policies; escalate exceptions promptly.

Required Qualifications

* High school diploma or equivalent required

* 0-2 years of fulfillment or warehouse experience

* Ability to lift and move packages up to 50 lbs safely

* Basic computer proficiency; familiarity with ERP/WMS

* Strong attention to detail and accuracy

Preferred Qualifications

* Experience with e-commerce order fulfillment

* Knowledge of basic shipping methods and documentation

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled