Records Clerk

Police Department

Records Clerk

The Village of Lincolnshire Police Department is seeking a detail-oriented and service-minded individual to join our department as a Records Clerk. We are looking for someone who works well with others and wants to be part of a public safety team.

This is not just a paperwork position. Records Clerks play an important role in the daily operations of the Police Department. They help keep critical information organized, accurate, and confidential. Because this position handles sensitive and confidential law enforcement records, the successful candidate must be able to consistently follow department policies, established procedures, and legal requirements with precision and good judgment.

This position involves a variety of responsibilities. Records Clerks assist residents at the front counter, process police reports, handle court-related documents, respond to FOIA requests, and work with restricted law enforcement records. The work they do is an essential part of how we serve the Lincolnshire community.

Lincolnshire offers a professional and welcoming environment built on adaptability, learning, teamwork, and growth. The ideal candidate will exercise sound judgment, take pride in accuracy, and enjoy helping others. They will also understand the importance of confidentiality, professionalism, and quality service.

The Records Clerk provides administrative support within the Police Department’s Records Division and uses independent judgment to complete daily tasks. This position works both independently and as part of a cooperative team.

Responsibilities include, but are not limited to:

• Processing and maintaining accurate, confidential law enforcement records, including arrest reports, citations, complaint reports, warrants, crash reports, and related documents.
• Providing quality customer service to residents, visitors, attorneys, other agencies, and members of the public through face-to-face contact, phone calls, emails, and letters.
• Processing payments, fines, and fees.
• Reviewing police reports and related records to ensure they are processed accurately and in a timely manner.
• Receiving and responding to Freedom of Information Act requests, as well as requests from attorneys and other agencies, which may include completing red actions for video, audio, and written reports.
• Compiling, preparing, and distributing monthly statistical data for the Police Department and the State of Illinois.
• Supporting the overall mission and daily operations of the Lincolnshire Police Department.

The ideal candidate is dependable, organized, professional, and capable of handling sensitive information with the highest level of care, discretion, and integrity. This person should enjoy working independently, serving the public, and being part of a supportive department where accuracy, trust, and meaningful service matter.

Minimum qualifications include a high school diploma or equivalent, along with two years of related experience, or an equivalent combination of education and experience. Municipal or law enforcement records experience is preferred but not required. We are willing to welcome the right person who is eager to learn and grow with our team.

The salary range for this position is $55,930 to $79,900 depending upon qualifications and experience.

The Village offers a competitive benefits package, including paid time off, medical, dental, and life insurance, and membership in the Illinois Municipal Retirement Fund. Residency is not required.

The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.

This position reports to the Police Department and works under the general direction of a Sergeant. Due to the nature of the position and the records involved, remote work is not available.

The Village of Lincolnshire is an equal opportunity employer.