Sr. Manager, IT Governance & Strategic Planning

Responsibilities

Sr. Manager, IT Governance & Strategic Planning operationalizes the IT strategy by translating IT objectives into actionable roadmaps, standardized processes and measurable outcomes across Sysmex’s IT portfolios. This role leads the programs for standardization, continuous improvement, change management, KPI management across the IT functions and portfolio. It also directs the system administration of supporting design, development and PMO systems, internal operational data analytics and functional and portfolio-based KPI reporting capabilities.

Partnering with IT Governance, Portfolio/Systems Owners, Security, PMO and other IT functional leaders, it drives adoption of common ways of working, enables data driven decision making and scales automation to improve delivery speed, quality, and efficiency while ensuring alignment with the IT strategy and corporate strategic objectives.

• Convert IT strategic objectives into plans and functional roadmaps for standardization, analytics, automation and organizational effectiveness.
• Lead change management initiatives for new or modified processes, controls and tools across the IT functions and portfolios.
• Build and maintain IT process standards, playbooks, templates and RACIs for planning, development, testing, release, and operations.
• Establish and run a Continuous Improvement program (Kaizen events, value‑stream mapping, retrospectives), prioritize a visible improvement backlog and deliver quantifiable gains in cycle time, quality and cost.
• Own the KPI taxonomy for IT and ensure metric definitions, targets and data quality support audit readiness and executive decision‑making.
• Lead development of executive scorecards and functional and portfolio‑based dashboards; partner with data analysts to ensure data pipelines, governance and visualization (Power BI) deliver reliable, near‑real‑time insights.
• Support governance/engineering toolsets (Jira, Confluence, test/ALM tools, workflow automation platforms).
• Identify process automation opportunities and oversee design, implementation and adoption to reduce manual effort.
• Coordinate IT vendor management practices across IT, partnering with Procurement, Security, Finance and functional IT leaders.
• Recruit, develop and coach a diverse team (admins, automation engineers, data analysts, change practitioners); foster a culture of accountability, transparency and measurable outcomes.

Percentage of Travel: 10%

Salary Range: $106K - $170K. Compensation includes a choice of health care plan (medical, vision, and dental), an annual incentive bonus, paid time off, parental leave, bereavement leave and a 401(K).

• Bachelor’s degree and 5+ years of experience in IT strategy/PMO, process excellence, analytics or platform ownership, including leadership of cross‑functional initiatives.
• Demonstrated success driving organizational change and standardization at scale; strong command of KPIs and outcome‑based planning.
• Hands‑on experience with Agile/Lean practices and continuous improvement methods applied to software and IT service workflows.
• Proficiency with ALM and collaboration platforms (Jira, Confluence), workflow automation (Service Now/Power Platform/Atlassian automation) and analytics/visualization (Power BI).
• Working knowledge of SDLC, Dev Ops/CI‑CD concepts, and ITIL‑aligned service practices; ability to partner effectively with Security, QA/RA and PMO.
• Executive‑ready communication skills; synthesis of complex information into crisp updates, decision memos and dashboards for senior leadership.
• Proven people leadership: coaching, performance management and building a high‑performing, multi‑disciplinary team.
• Experience in regulated software/medical device environments and familiarity with ISO 13485/14971 and audit expectations.
• Certifications such as COBIT, Lean Six Sigma (Green/Black Belt), PMP/SAFe/CSM, ITIL or CBIP.
• Familiarity with Sysmex‑relevant toolsets and ecosystem elements (Atlassian suite, Smartsheet, Power BI, AWS, Ardoq).
• Background implementing KPI taxonomies, data governance for operational metrics and automation at scale.
• Proficiency in Office Suite (Word, Excel, PowerPoint, Outlook).
• Atlassian Suite (Jira, Confluence, Zephyr).
• Tricentis qTest Suite.
• Dashboard & Reporting Platforms (PowerBI, Tableau, etc.).
• Workplace Management Tool (Smartsheet, Asana, ).

Sysmex is proud to be an EEO/Affirmative Action employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, age, sex, sexual orientation, gender identity or expression, color, religion, national origin, genetics, disability status, protected veteran status or any other characteristic protected by law. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.