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Sr. Manager, IT Governance & Strategic Planning

Job in Lincolnshire, Lake County, Illinois, 60069, USA
Listing for: Peterson Technology Partners
Full Time position
Listed on 2026-08-26
Job specializations:
  • IT/Tech
    IT Project Manager, IT Business Analyst, Change Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

We currently have a great opportunity available for a Sr. Manager, IT Governance & Strategic Planning. The Sr. Manager, IT Governance & Strategic Planning operationalizes the IT strategy by translating IT objectives into actionable roadmaps, standardized processes and measurable outcomes across IT portfolios. This role leads the programs for standardization, continuous improvement, change management, KPI management across the IT functions and portfolio.

This role is also responsible to direct the system administration of the supporting design, development and PMO systems, internal operational data analytics and functional and portfolio-based KPI reporting capabilities. Partnering with IT Governance, Portfolio/Systems Owners, Security, PMO and other IT functional leaders, this leader drives adoption of common ways of working, enables data driven decision making and scales automation to improve delivery speed, quality, and efficiency while ensuring alignment with the IT strategy and corporate strategic objectives.

Essential Duties and Responsibilities:
  • Convert IT strategic objectives into plans and functional roadmaps for standardization, analytics, automation and organizational effectiveness. This role ensures outcomes, dependencies and observed risks are identified and tracked.
  • Lead change management initiatives for new or modified processes, controls and tools across the IT functions and portfolios. This covers stakeholder analysis, communication, training, adoption measurement and reinforcement and ensures sustained behavior change across technical and non-technical teams.
  • Build and maintain IT process standards, playbooks, templates and RACIs for planning, development, testing, release, and operations; ensure consistent adoption and periodic refresh based on lessons learned.
  • Establish and run a Continuous Improvement program (Kaizen events, value-stream mapping, retrospectives), prioritize a visible improvement backlog and deliver quantifiable gains in cycle time, quality and cost.
  • Own the KPI taxonomy for IT; ensure metric definitions, targets and data quality support audit readiness and executive decision-making.
  • Lead the development of executive scorecards and functional and portfolio-based dashboards; partner with data analysts to ensure data pipelines, governance and visualization (e.g., Power BI) deliver reliable, near-real-time insights for operational excellence within IT.
  • Support governance/engineering toolsets (e.g., Jira, Confluence, test/ALM tools, workflow automation platforms) helping to define standards, usage patterns, integrations and upgrade roadmaps that enable scale and align to KPI and reporting objectives.
  • Identify process automation opportunities (workflow, approvals, controls evidence, reporting); oversee design, implementation and adoption to reduce manual effort, improve traceability and accelerate release cadence across IT functions and portfolios.
  • Coordinate IT vendor management practices across IT, partnering with Procurement, Security, Finance and functional IT leaders to establish standardized vendor review cadences, performance criteria, risk considerations and effectiveness assessments.
  • Recruit, develop and coach a diverse team (admins, automation engineers, data analysts, change practitioners), while fostering a culture of accountability, transparency and measurable outcomes. Other duties as assigned.
  • Qualifications

    Bachelor's degree and 5+ years of experience in IT strategy/PMO, process excellence, analytics or platform ownership, including leadership of cross-functional initiatives.

    Demonstrated success driving organizational change and standardization at scale; strong command of KPIs and outcome-based planning.

    Hands‑on experience with Agile/Lean practices and continuous improvement methods applied to software and IT service workflows.

    Proficiency with ALM and collaboration platforms (e.g., Jira, Confluence), workflow automation (e.g., Service Now/Power Platform/Atlassian automation) and analytics/visualization (e.g., Power BI).

    Working knowledge of SDLC, Dev Ops/CI-CD concepts, and ITIL-aligned service practices; ability to partner effectively with Security, QA/RA…

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